Epic Web/Service Server Engineer

Cook Children's; Fort Worth, Northern (TX, KY); Hybrid; USD 95,000 - 145,000; Full time

Job summary

Cook Children’s in Fort Worth, TX, seeks an Epic Web and Service Server Engineer to support its Epic technical infrastructure, including systems, networks, data architectures, capacity planning and configuration management.

The role involves developing, testing, installing, and deploying Epic technologies, while providing consulting on Epic standards and architectures to development teams and customers, ensuring HIPAA compliance and reliability.

Qualifications

• Bachelor’s degree preferred; Epic ECSA experience is highly desired
• Minimum 3 years IT experience with progressive responsibilities
• 2+ years in a healthcare environment preferred
• Experience in Web Services, Server Administration, Systems Engineering or Network Administration
• Understanding of OS concepts and file permissions
• PowerShell knowledge
• Ability to follow processes for maintenance procedures
• Detail-oriented with strong task prioritization under pressure
• Strong customer service orientation and teamwork
• Familiar with HIPAA and healthcare regulations

Responsibilities

• Develop, test, maintain, install and deploy Epic technologies
• Support Epic technical infrastructure across hardware, software, networks and data architectures
• Contribute to capacity planning, system performance and configuration management
• Provide consulting to Epic development teams on standards and best practices
• Establish and promote Epic architectures and components

Skills

Customer service orientation

Team collaboration

Attention to detail

Education

Bachelor’s degree preferred

Tools

PowerShell

Hyperspace Web

Networking

Interconnect

System Pulse

Business Continuity

Access EPS

System Performance Analytics

My Chart CareEverywhere

EpicCare Link

Hyperspace Client

Capacity Management

Scripting/Programming

VMware

Citrix

Windows Server Management

Job description

Location: Rosedale Office Building Department: Technology Services Shift: First Shift (United States of America) Standard Weekly Hours: 40

Summary

The Epic Web and Service Server Engineer will contribute to developing and applying their technical expertise on the Epic technical team that supports Cook Childrens Epic technical infrastructure. This includes technologies, systems, networks, data architectures, capacity planning, system performance, and configuration management. Jobs in this family are responsible for developing, testing, maintaining, installing, and/or deploying Epic technologies. In addition, they are responsible for the establishment, development, and promotion of Epic architectures, as well as hardware and software components. This role provides consulting services to the Epic application development teams and/or customers regarding technologies and the application of Epic technology standards.

Qualifications

• Bachelor’s Degree preferred
• 3 years of direct Epic ECSA experience is preferred
• Minimum of 3 years of experience in information technology with progressive responsibilities required
• Minimum of 2 years of experience in a Health Care environment preferred
• 3 years of progressive responsibilities/experience in one or a combination of the following areas: Web Services, Server Administrator, Systems Engineer, Network Administration
• Understanding of operating system concepts such as user and group ownership and file permissions, file system/volume group configuration, etc.
• Knowledge of PowerShell
• Ability to create, understand, and follow processes to ensure successful execution of critical maintenance Procedures
• Logical and efficient, with keen attention to detail.
• Ability to effectively prioritize and execute tasks while under pressure.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.
• Familiar with HIPAA and other regulations that impact hospitals and clinics

Technical Skills

• Hyperspace Web
• Networking
• Interconnect
• System Pulse
• Business Continuity
• Access EPS
• System Performance Analytics
• My Chart CareEverywhere
• EpicCare Link
• Hyperspace Client
• Capacity Management
• Scripting/Programming
• VMware Citrix Windows Server Management

Certification/Licensure

• Current Epic ECSA Certification or certification gained within 6 months of employment is required
• One or more Third Party Certifications or certification gained within 6 months of employment is required
• Microsoft MCSA
• Microsoft MCP
• Microsoft MCTS
• Citrix CCA-V
• Citrix CCA-N
• VMware VCP-DCV
• VMware VCP-DTM
• CompTIA S

About Us

Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Promise, a strong word with deep meaning that everyone understands—especially kids. This is the foundation of our organization and what drives us to blaze new trails in medical care, research, advanced technology, as well as programs and initiatives that benefit children who may not otherwise have access to quality health care.

Every day our employees come to work with the intention of keeping our Promise. It's the guiding principle that helps our patients and their families get better and stay healthy. As a member of our Cook Children's team, you can be an important part of making that happen.