EPIC UTILITY

HWCC-Tunica, Inc.; Mississippi; On-site; USD 30,000 - 42,000; Full time

Job summary

PENN Entertainment is seeking team members to deliver friendly, efficient service across the venue. You’ll greet guests, serve orders, clear tables, and support a busy team to ensure a seamless dining and entertainment experience. Candidates must be 21+, have a high school diploma, speak/read English, and be able to work nights, weekends, and holidays.

We offer competitive benefits and career growth. Paid time off accrues with tenure, and base pay is complemented by incentives and a

Qualifications

• Must be 21 years of age
• High school diploma or equivalent
• Read, write legibly, understand and speak English
• Excellent customer service/communication skills
• Available to work nights, weekends, holidays and overtime as needed

Responsibilities

• Clear tables and reset for new seating
• Serve bread, water, and other items in a timely and pleasant manner
• Assist servers by picking up orders and delivering them to guests
• Monitor tables and anticipate guest needs to maintain a clean dining area
• Restock and clean assigned station at end of shift
• Maintain regular attendance and participate as a team member with staff

Skills

Customer service

Communication

Teamwork

English fluency

Education

High school diploma or equivalent

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Responsible for clearing all table and resetting them for new seating in accordance with venue standards - Ensure each table is ready for guests arrival in accordance with venue standards - Responsible for approaching newly seated guests, serving bread, butter, water, etc. in a timely and pleasant manner working with servers to expedite service at all tables - Perform service duties for servers by picking up their orders when ready in the kitchen and delivering them - Monitor tables to assess guests’ needs and anticipate and respond to guest requests when meal had been completed keeping table clear to provide a clean, neat, eating area - Restock and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards - Attendance at pre-shift meetings - Responsible for maintaining a regular and consistent attendance record - Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation - Declare tips through time and attendance system at the end of each shift

BRING US YOUR BEST.

• Must be 21 years of age - High school diploma or equivalent - Read, write legibly, understand and speak English - Excellent customer service/communication skills - Available to work required schedule which may include nights, weekends, holidays and overtime as needed - Must meet professional appearance standards as prescribed by company policy - Must be able to respond to visual and oral cues - Able to work in constricting areas - Able to tolerate second-hand smoke, noise, bright lights - Able to work at a fast pace in often crowded/noisy environment - Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Follow us.

Equal Opportunity Employer