Epic Training & Curriculum Designer | Healthcare Ops

Parkland Health; Dallas (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Parkland Health is seeking a capable trainer to develop and deliver Epic training and related applications for business operations at the Moody Outpatient Center. The role focuses on staff competency, system changes, and ongoing education for new hires across patient access and revenue cycle workflows.

You will consult with stakeholders, maintain curricula, and ensure effective learning transfer through adult education techniques, with a goal of seamless adoption of EMR workflows across a

Qualifications

• Bachelor's degree in a related field.
• Master's degree in a related field preferred.
• Must earn proficiency or certification in an Epic business application within 1st year of employment.

Responsibilities

• Leads the analysis, design, development, implementation, and evaluation of learning solutions for systems and process training.
• Facilitates classroom training on business workflows in the electronic medical record and related systems for new employees and for system changes/upgrades.
• Provides training expertise through consultations with stakeholders to determine appropriate learning solutions for project-based work.
• Collaborates with cross-functional experts to ensure full integration of relevant workflows, technologies, and standards of practice.
• Maintains all related training curriculum through regular observations with staff, Epic documentation, as well as a cadence with key stakeholders and analysts.
• Leads training workstream on project teams to deliver effective learning solutions and integration for onboarding programs.

Skills

Epic proficiency

Facilitation

Instructional design

Communication

Adaptability

Consulting

Education

Bachelor's degree

Master's degree preferred

Job description

Parkland Health is seeking a capable trainer to develop and deliver Epic training and related applications for business operations at the Moody Outpatient Center. The role focuses on staff competency, system changes, and ongoing education for new hires across patient access and revenue cycle workflows.

You will consult with stakeholders, maintain curricula, and ensure effective learning transfer through adult education techniques, with a goal of seamless adoption of EMR workflows across a