Epic Senior Analyst, Cadence

University of Miami; United States; Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

Tuition remission

Job summary

The University of Miami Health System (UHealth) is seeking an Epic Senior Analyst, Cadence to lead Cadence configuration and enhancements. You will collaborate with stakeholders and end-users to optimize the Cadence setup, serve as a primary support contact, and drive design, development, testing, and maintenance across Cadence modules.

You will mentor junior analysts, participate in on-call rotations, and work with trainers to create documentation and training strategies, ensuring Cadence

Qualifications

• Bachelor’s degree in a related field.
• Minimum 5 years of healthcare IT experience.
• 3–5 years of Epic Cadence build experience.
• Cadence/Referrals Certification required or pursued.
• Ability to work evenings, nights, and weekends as necessary.
• Strong communication and teamwork abilities.
• Familiarity with scheduling, payer authorization, and related workflows.
• Experience mentoring junior staff.

Responsibilities

• Collaborates with stakeholders to optimize Cadence configuration, function, and access.
• Serves as primary end-user support for Cadence applications.
• Initiates design, development, implementation, and maintenance of Cadence.
• Conducts testing phases and documents workflow design.
• Analyzes IT impacts on clinical workflows and resolves issues.
• Mentors junior staff and supports day-to-day operations.
• Partners with training to develop documentation and training materials.

Skills

Teamwork

Communication

Learning agility

Problem solving

Education

Bachelor’s Degree

Tools

Epic Cadence

Cadence/Referrals Certification

Job description

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.

The University of Miami Health System (“UHealth”) IT Department has an exciting opportunity for a full-time Epic Senior Analyst, Cadence.

The Epic Senior Analyst, Cadence initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.

Core Responsibilities:

• Collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access.
• Serves as a primary support contact for application end‑users.
• Initiates the design, development, implementation, and maintenance of the application.
• Initiates all phases of testing and the documentation of workflow design.
• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
• Initiates the identification of issues and guides the work to resolve them.
• Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.
• Collaborates with trainers on application changes and new features to develop documentation and training strategies.

Department Specific Functions:

AsanEpicSeniorAnalyst –Cadence, you will reportto theSenior Managerand will beresponsible for:

• Providing oversight and leadership to Associate Epic Analysts and Epic Analysts on the team
• Initiating the implementation, build, and modification of theapplication
• Collaborating with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access
• Supporting junior staff membersinday-to-day operationsand resolving application issues

DUTIES AND RESPONSIBILITIES

AsaEpicSeniorAnalyst –Cadence,you will:

• Serveas aprimarysupport contact for application end‑users
• Initiate the design, development, implementation, and maintenance of the application
• Initiate all phases of testing and the documentation of workflow design
• Perform theanalysis of new releases andvalidate theimpacts to theworkflow
• Initiate the identificationofissues andguide thework to resolve them
• Support junior staff members in the evaluation and resolution of service tickets, identificationandimplementation of applicationchanges, retrieval of requested data, and execution of day-to-day operations
• Collaboratewith trainers onapplicationchanges and new features to develop documentation and training strategies
• Work with stakeholders, business community, and end users to ensure theapplicationmeetsUHealth’s business/clinical needs
• Mentor and transfer knowledge to Junior staff members
• Take the lead in team application projects as assigned by Senior Manager
• Participate in on-call rotations and support
• Maintain regular communication withteam members, including participating in weekly project team meetings
• Review the status of projects and issues on an ongoing basis with leadership
• Become knowledgeable about UHealth’s policies, procedures, and business operations

_ This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. _

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree
• Minimum of 5 years of experience, preferably in healthcare or healthcare-related organization
• 3-5 years of Epic build experience
• Understanding of scheduling and payer authorization, including nuances of provider schedules, scheduling practices for certain types of visits, and how these practices relate to the medical record flow for appointments preferred
• Knowledge of areas that integrate with Cadence, including check‑in, registration, benefits, referrals, PCP assignment, and orderspreferred
• Previous operational, project management, and organizational skills
• Epic Cadence/Referrals Certification
• Ability to work evenings, nights, andweekendsas necessary.
• Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
• Teamwork: Ability to work collaboratively with others and contribute to a team environment.
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.
• Works with stakeholders, the business community, and end users to ensure the application meets UHealth’s business/clinical needs.
• Participates in on-call rotations and support and attend and participates in, applicable committees.
• Maintains regular communication with team members, including participating in weekly project team meetings.
• Reviews the status of projects and issues on an ongoing basis with leadership.
• Remains knowledgeable about UHealth’s policies, procedures, and business operations.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida’s only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We’re the challenge you’ve been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff