Epic Analyst -Hospital Billing

University of Miami; Miami (FL); On-site; USD 85,000 - 120,000; Full time

Job summary

The University of Miami is seeking an Epic Analyst for Hospital Billing to join the UHealth IT team. The role involves designing, implementing, and optimizing Epic HB workflows, and providing day-to-day support to end-users and the IT staff.

You will collaborate with operational stakeholders, clinical users, and application teams to drive compliant revenue cycle processes, participate in testing and training, and ensure timely resolution of issues in a fast-paced health system environment.

Qualifications

• Bachelor's degree in a relevant field with healthcare IT emphasis.
• Epic HB certification required; additional Epic certifications preferred.
• Strong knowledge of hospital billing workflows and revenue cycle.

Responsibilities

• Assist with design, implementation, support, and optimization of Epic HB.
• Collaborate with stakeholders to ensure compliant and efficient billing workflows.
• Lead testing, validation, and go-live support for HB modules.
• Troubleshoot issues and provide after-hours support as needed.
• Maintain documentation for configurations and training materials.

Skills

Communication

Project management

Problem solving

Education

Bachelor's degree in Healthcare Administration, Information Systems, or related field

Epic HB certification

Additional Epic certifications (PB, Resolute, REM)

Tools

Chronicles

Clarity

Charge Router

Contracts

WQ

DNB

Reporting Workbench

Job description

The UHealth-University of Miami Health System IT Department has an opportunity for a full-time Epic Analyst- Hospital Billing.

The Epic Analyst- Hospital Billing assists Associate Epic Analysts on the team and collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access. The Epic Analyst facilitates day-to-day application support and resolving application issues and provides day-to-day application support and resolving application issues.

Core Responsibilities:

• Serve s as a support contact for application end ‐ users . Identifies issues and works to resolve them.
• Designs, develops, implements, and maintains the application.
• Supports all phases of testing and document workflow design.
• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow .
• Provide s day-to-day application support, evaluates and resolves service tickets, implement s requested application changes, and retrieves requested data promptly.
• Collaborate s with trainers on application changes and new features to develop documentation and training strategies.
• Assist s with analyzing the impact of information technology in clinical work processes .
• Participate s in on-call rotations and support .
• Attend s and participate s in applicable committees .
• Maintain s regular communication with team members and participates in weekly project team meetings.
• Review s the status of projects and issues on an ongoing basis with leadership .
• Become s knowledgeable about UHealth's policies, procedures, and business operations.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions:

• The Epic HB Analyst is responsible for the design, implementation, support, and optimization of the Epic Hospital Billing module. This role ensures that billing workflows are efficient, compliant, and aligned with organizational goals. The analyst collaborates with operational stakeholders, IT teams, and Epic representatives to deliver high-quality solutions that enhance revenue cycle performance.
• Experience in automation build/upgrade functions
• Expertise Hospital Billing Administration along with proficiency in Charging, Contracts, and Claims/Remittance
• Configure, build, and maintain Epic HB applications to support hospital billing workflows.
• Analyze and translate business requirements into system specifications and solutions.
• Lead and participate in system testing, validation, and go-live support.
• Troubleshoot and resolve application issues, ensuring minimal disruption to billing operations.
• Collaborate with revenue cycle teams to identify opportunities for workflow optimization.
• Maintain documentation for system configurations, processes, and training materials.
• Ensure compliance with regulatory requirements and billing standards.
• Participate in on-call rotations and provide after-hours support as needed.
• Support change management processes and adhere to IT governance policies.
• This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS:

• Bachelor's degree in Healthcare Administration, Information Systems, or related field.
• Minimum 3 years of experience as an Epic HB Analyst in a healthcare setting.
• Epic HB certification required; additional Epic certifications (e.g., PB, Resolute, Resolute Hospital Billing Expected Reimbursement Contracts Administration, Resolute Hospital Billing Claims, and Electronic Remittance Administration) preferred.
• Strong understanding of hospital billing workflows and revenue cycle operations.
• Excellent problem-solving, communication, and project management skills.
• Experience with Epic upgrade cycles, testing, and documentation.
• Familiarity with Epic tools such as Chronicles, Clarity, Charge Router, Contracts, WQ, DNB, and Reporting Workbench preferred
• Experience working in a multi-hospital or integrated delivery network environment preferred
• Knowledge of CMS regulations, payer requirements, and billing compliance preferred
• Ability to communicate effectively in both oral and written form.
• Ability to maintain effective interpersonal relationships.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to lead, motivate, develop and train others.
• Proficiency in computer software ( i.e. Microsoft Office).
• Commitment to the University's core values.
• Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and

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