Epic Analysts (Multiple Modules Available) Jackson Health System, Miami, FL

Jackson Health System; Miami (FL); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

No state income tax

Multicultural environment

Year-round tropical weather

Global connectivity

Job summary

Jackson Health System is expanding its IT team by hiring certified Epic Analysts for multiple levels. The roles require Epic certification and experience in healthcare IT, with responsibilities ranging from basic support to managing complex system configurations. Located in Miami, this opportunity offers a hybrid schedule and is integral to the organization's growth.

Join a dedicated team driving advanced Epic implementations that enhance patient care in our diverse community.

Qualifications

• 3+ years for Analyst 1, 4-6 years for Analyst 2, 7-9 years for Analyst 3 in relevant fields.
• Epic certification required for all roles.
• Experience in healthcare IT or clinical settings preferred.

Responsibilities

• Support Epic build, configuration, and maintenance.
• Manage complex system issues and enhancements.
• Lead testing cycles and high-complexity projects.

Skills

Epic Certification

Healthcare IT experience

Clinical knowledge

Documentation skills

Troubleshooting skills

Education

Bachelor's degree

High School diploma

Job description

Department: Jackson Memorial Hospital - Epic EHR

Address: 1611 NW 12th Ave, Miami, Florida, 33136

Shift details: Full-Time, Days, Hybrid Schedule

Jackson Health System is experiencing a major period of growth and our IT team is leading the way. As we advance our enterprise‑wide Epic implementation, we are hiring certified Epic Analysts across multiple specialties to help shape the future of care at one of the nation’s largest and most respected public health systems. This is a unique opportunity to join a mission‑driven organization, contribute to a world‑class Epic build, and support technology that powers exceptional patient care for Miami’s diverse communities.

Epic Certification Is Required For All Roles.

Open Epic Modules

• Courier Admin / Environment & Release Management
• Beaker Anatomical Pathology & Clinical Pathology
• Cupid Cardiology (Core Scope)
• Radiant Radiology
• Beacon Oncology
• Resolute Hospital Billing
• Health Information Management (HIM)

Why Jackson Health System?

Jackson Health System is a nationally recognized academic medical center with more than 100 years of service and over 2,000 licensed beds. As the primary teaching hospital for the University of Miami Miller School of Medicine, we bring together top talent committed to delivering compassionate, accountable, respectful, and expert care to our communities.

Location Perks – Miami, FL

• No State Income Tax – Florida’s tax‑friendly policies allow individuals and businesses to retain more of their earnings.
• Multicultural Environment – A rich blend of Latin American, Caribbean, and international cultures creates a vibrant, inclusive community.
• Year‑Round Tropical Weather – With over 248 sunny days annually, Miami offers an ideal climate for outdoor living.
• Global Connectivity – Miami International Airport offers direct access to major global markets, enhancing business and travel opportunities.

Role Levels

Epic Analyst 1

• Supports basic Epic build, configuration, and maintenance under close supervision.
• Handles ticket triage, simple troubleshooting, and documentation.
• Participates in structured testing and assists with foundational workflow understanding.
• Ideal for early‑career Epic professionals building core skills.

Epic Analyst 2

• Independently manages moderate‑complexity build, configuration, and system maintenance.
• Serves as a primary contact for routine to moderately complex issues and enhancements.
• Collaborates with operational leaders and leads comprehensive testing cycles.
• Oversees environment operations, Data Courier promotions, and go‑live support.

Epic Analyst 3

• Senior‑level expert leading high‑complexity build, workflow redesign, and optimization.
• Acts as top escalation point for complex issues and drives major projects.
• Partners with leadership on strategic initiatives and ensures scalable system solutions.
• Provides mentorship and supports advanced laboratory and interface configurations.

Experience Requirements

• Analyst 1: 3+ years in healthcare IT, clinical, or related field
• Analyst 2: 4–6 years
• Analyst 3: 7–9 years

Education

• High School diploma required
• Bachelor’s degree preferred

Credentials

• Epic certification is required. Candidates must hold at least one Epic certification at the time of hire. Additional module‑specific Epic certifications may be required based on assigned responsibilities.

Application Process

This is a general posting for multiple Epic Analyst opportunities across several specialty areas. The specific analyst level (1, 2, or 3) and module assignment will be determined based on each candidate’s Epic certifications, experience, and background.

Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected status.