Epic Secure Chat VOIP Analyst - Remote

Healthcare IT Leaders, LLC; Kentucky; Remote; USD 55,000 - 96,000; Full time

Job summary

Healthcare IT Leaders, LLC in Louisville, KY seeks an Epic Secure Chat Analyst with VoIP expertise for a 6+ month contract, primarily remote with occasional onsite meetings for milestones and go-live support.

The role focuses on implementing Epic Secure Chat, integrating VoIP workflows, and coordinating with clinical, IT, telecommunications, and infrastructure teams to ensure a seamless deployment in a healthcare environment.

Qualifications

• Hands-on implementation experience with Epic Secure Chat.
• VoIP knowledge and experience are required.
• Experience supporting healthcare IT implementations and cross-functional teams.
• Strong troubleshooting, communication, and problem-solving skills.
• Ability to work independently in a primarily remote environment and travel onsite when needed.

Responsibilities

• Support the implementation, configuration, testing, and deployment of Epic Secure Chat.
• Collaborate with clinical, IT, telecommunications, and infrastructure teams to ensure integration with existing systems.
• Apply VoIP knowledge to support communication workflows and integration requirements.
• Troubleshoot implementation issues and coordinate resolutions across teams.
• Support testing, go-live readiness, and post-implementation activities.
• Attend onsite milestone meetings when required.

Skills

Epic Secure Chat

VoIP experience

Healthcare IT

Troubleshooting

Communication skills

Remote work

Job description

Healthcare IT Leaders, LLC in Louisville, KY seeks an Epic Secure Chat Analyst with VoIP expertise for a 6+ month contract, primarily remote with occasional onsite meetings for milestones and go-live support.

The role focuses on implementing Epic Secure Chat, integrating VoIP workflows, and coordinating with clinical, IT, telecommunications, and infrastructure teams to ensure a seamless deployment in a healthcare environment.