Epic Secure Chat VoIP Analyst — Remote (6+ Months)

Healthcare IT Leaders, LLC; Louisville (KY); Hybrid; USD 55,000 - 83,000; Full time

Job summary

Healthcare IT Leaders, LLC is seeking an Epic Secure Chat Analyst with VoIP experience to support a Louisville, KY implementation project. The role is primarily remote with occasional onsite attendance for milestone meetings and go‑live support.

Responsibilities include configuring Epic Secure Chat, coordinating with clinical and IT teams, and ensuring seamless VoIP integration across healthcare communication systems. 6+ month contract with potential extensions.

Qualifications

• Hands-on implementation experience with Epic Secure Chat.
• VoIP experience and understanding of voice technologies.
• Experience supporting healthcare IT implementations and cross-functional teams.

Responsibilities

• Support the implementation, configuration, testing, and deployment of Epic Secure Chat.
• Collaborate with clinical, IT, telecommunications, and infrastructure teams to ensure seamless integration.
• Apply VoIP knowledge to support communication workflows and integration requirements.
• Troubleshoot implementation issues and coordinate resolution across teams.
• Support testing, go-live readiness, and post-implementation activities.
• Participate in project meetings and attend onsite milestone events when required.

Skills

Epic Secure Chat

VoIP

Communication

Job description

Healthcare IT Leaders, LLC is seeking an Epic Secure Chat Analyst with VoIP experience to support a Louisville, KY implementation project. The role is primarily remote with occasional onsite attendance for milestone meetings and go‑live support.

Responsibilities include configuring Epic Secure Chat, coordinating with clinical and IT teams, and ensuring seamless VoIP integration across healthcare communication systems. 6+ month contract with potential extensions.