Epic-Savvy Patient Services Coordinator & Scheduler

Novant Health; South Carolina; On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Generous paid time off

Tuition support programs

Retirement match

Mental Health resources

Job summary

Novant Health in Mount Pleasant, SC is seeking an Administrative Billing Clerk to ensure accurate patient records, verify insurance, and handle daily scheduling. You will support the front desk with timely documentation and payments, while coordinating with clinical teams to maintain smooth office operations.

The role requires strong communication, confidentiality, and proficiency with EPIC and billing processes.

Qualifications

• High School Diploma or GED required.
• One year of clerical experience in medical office setting required.
• Knowledge of EPIC and medical billing terminology.
• Excellent verbal communication skills; ability to adapt to changing priorities.

Responsibilities

• Register patients, verify insurance and demographics, collect payments, and ensure accurate documentation.
• Schedule patient appointments based on provider availability, patient needs, and urgency.
• Manage Epic work queues, review charges, resolve claim edits, and address billing discrepancies and denials.
• Assist with insurance verification, billing inquiries, payment reconciliation, and daily deposits.
• Deliver exceptional customer service, answer calls, coordinate with clinical teams, and support daily office operations.

Skills

Verbal communication

Organizational skills

Problem solving

Attention to detail

Confidentiality

Team player

Adaptability

Medical terminology

Education

High School Diploma or GED

Tools

EPIC software

Medical billing software

Job description

Novant Health in Mount Pleasant, SC is seeking an Administrative Billing Clerk to ensure accurate patient records, verify insurance, and handle daily scheduling. You will support the front desk with timely documentation and payments, while coordinating with clinical teams to maintain smooth office operations.

The role requires strong communication, confidentiality, and proficiency with EPIC and billing processes.