Epic Revenue Cycle IT Lead — Team & Delivery

LCMC Health; New Orleans (LA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Healthcare with heart

Smile in service

Lagniappe care

Compassionate honesty

One-of-a-kind care

Positive perspective

Team encouragement

Be yourself

Job summary

LCMC Health in New Orleans seeks the Lead on the Run Squad to oversee queue health, triage, workload distribution, and service quality across Revenue Cycle operations and related IT partnerships. You will coach analysts and coordinate with Build, Epic, vendors, and IT leadership to ensure timely resolutions.

The role emphasizes clear communication, complete documentation, escalation when needed, and building strong cross-functional partnerships to move tickets toward resolution while supporting

Job description

LCMC Health in New Orleans seeks the Lead on the Run Squad to oversee queue health, triage, workload distribution, and service quality across Revenue Cycle operations and related IT partnerships. You will coach analysts and coordinate with Build, Epic, vendors, and IT leadership to ensure timely resolutions.

The role emphasizes clear communication, complete documentation, escalation when needed, and building strong cross-functional partnerships to move tickets toward resolution while supporting