EPIC Professional Billing Application Analyst III

The University of Texas Health Science Center at Houston; Houston (TX); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking healthcare institution as an Epic Analyst, where your expertise in billing modules will contribute to enhancing patient care and operational efficiency. This role offers the opportunity to work remotely while collaborating with a dedicated team to optimize healthcare processes. With a strong focus on innovation and excellence, your contributions will directly impact the success of the organization. Enjoy a comprehensive benefits package that supports your well-being and professional growth in a dynamic and rewarding environment.

Benefits

100% paid medical premiums

Generous time off (37-38 days/year)

Longevity Pay after two years

Retirement/pension plan

Free financial and legal counseling

Free mental health counseling services

Gym membership discounts

Employee discounts on various services

Qualifications

• 5+ years of experience in a healthcare-related field required.
• Certification in Epic Professional Billing modules is mandatory.

Responsibilities

• Design, build, test, and support Epic Professional Billing modules.
• Collaborate with stakeholders to troubleshoot Epic system issues.

Skills

Epic Professional Billing modules certification

Analytical skills

Project management

Communication skills

Customer relation skills

Education

Bachelor's degree in computer science or related field

Equivalent years of related experience

Job description

McGovern Medical School at UTHealth Houston

250000E8 Requisition #

UTHealth Houston's Epic Operating Team is looking for an analyst who will work on the billing modules associated with our revenue cycle process. You will be responsible for the ongoing design, build, testing, validation, and support of any and all assigned Professional Billing (PB) modules across the healthcare system. Works with operational stakeholders and IT technical staff to troubleshoot Epic system issues and problems, capture requirements for new initiatives, and aid in the planning and execution of project plans. Works with end users to help communicate improvements needed for business processes and contribute directly to the success of the UTHealth mission from a technological, clinical, administrative, and financial perspective.

This role is remote, but we prefer employees to live in Texas.

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us, you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave days, both vacation and sick time – all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you’ll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees’ well-being is important to us. We offer work/life services such as:

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts include entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus, there are many more!

Position Key Accountabilities:

1. Maintains expertise and seeks additional knowledge in supporting and optimizing Epic billing module(s) and how they integrate with other applications.
2. Works cohesively with stakeholders to provide system support, including analysis, build, and testing of requested changes and analysis of new functionality of applications.
3. Reviews, builds, tests, and implements new functionality via System Upgrades and Special Updates.
4. Works and manages multiple tasks independently.
5. Demonstrates timely, effective, and efficient troubleshooting of very complex production software and workflow issues (which may cross applications/teams) and defines mitigation plans for resolution.
6. Acts as a primary contributor in developing and documenting internal procedures to use in conjunction with Epic application support, maintenance, and optimization.
7. Helps develop and build timelines and project plans.
8. Develop and maintain system documentation to enable ongoing support and maintenance of the Epic system.
9. Assists the Application Director in developing build timelines and project plans as communicated by leadership.
10. Performs and oversees unit testing of application configurations and builds in appropriate non-production environments to identify defects and create resolution plans accordingly.
11. Assists with the creation of test scripts and ensures test scripts for integrated and end-user testing are relevant and accurate.
12. Performs testing in a structured manner, follows any defined test scripts, and documents results.
13. Performs unit testing of application configurations, builds in appropriate non-production environments, and identifies issues and potential solutions.
14. Creates and maintains documentation for change management, including cost estimation, project documentation, communication, and training plans.
15. Collaborates across teams to ensure process design, interface development, testing, and end-user training are performed to quality standards.
16. Independently performs basic project management activities to develop and implement system changes and medium to large projects.
17. Develop application-specific reports; provide technical specifications and assistance in reporting developers as needed.
18. Performs other duties as assigned.

Certification/Skills:

All candidates must already be certified in Epic Professional Billing modules.

• Superior oral and written communication skills, including specific presentation skills and effective communication of complex subjects to non-technical groups.
• Superior customer relation skills, including leading and participating in group sessions and reaching consensus.
• Familiarity with project lifecycle and project management methodologies for software management.
• Ability to plan and manage projects of various sizes, their tasks, dependencies, team members, other resources, and timelines.
• The analytical skills to collect information from diverse sources, apply professional principles in performing various analyses, and summarize the information and data in order to solve problems or design relative systems and programs that cross department/divisional lines.

Bachelor’s degree in computer science, business, or a related discipline, or equivalent years of related experience in health care or information technology will be considered in lieu of degree.

Five (5) years of experience in a healthcare-related field is required. Three (3) of experience supporting one or more Epic modules is preferred. Large-scale healthcare systems planning and implementation experience with application software products is preferred.

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

Residency Requirement:

Employees must permanently reside and work in the State of Texas. Applicants outside of the state can plan to move here within the first quarter of employment.

University of Texas Health Science Center at Houston (UTHealth)

Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth Houston is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth Houston includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.

UTHealth Houston offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to the UTHealth Houston Office of Benefits Website.

UTHealth Houston is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth Houston policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.

UTHealth Houston has adopted a policy consistent with CMS regulations to protect our patients and university community from exposure to COVID-19. This policy affects all employees, residents, fellows, students, contractors, new hires, visiting scholars program participants, adjunct faculty, and volunteers who work, train, or collaborate at the John S. Dunn Behavioral Science Center.

Work location is based on the needs of the department and may be adjusted.