Epic Principal Trainer (Cadence, Prelude, Patient Access)

QUEST DIAGNOSTICS INC; Denver (CO); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Quest Diagnostics is seeking a Principal Trainer to partner with the training manager and application teams to develop and maintain Epic training programs for clinical and back-office applications. This hybrid role requires 3 days in-office and 2 days remote, with travel as needed.

The Principal Trainer will design instructional materials, maintain documentation, and collaborate with subject matter experts to expand training capabilities.

Qualifications

• Bachelor's degree or equivalent work experience.
• Active Epic Certification in Cadence, Prelude, or Patient Access.
• Experience designing and delivering role-based training.
• Willingness to travel about 25% of the time.

Responsibilities

• Developing role-based training content independently or with team members.
• Designing, developing, and maintaining instructional materials.
• Maintaining policy and procedure documentation.
• Learning new content and consulting with SMEs to develop training materials.

Skills

Curriculum design

Training delivery

Documentation

Communication

Education

Bachelor's Degree

Tools

Epic Cadence

Epic Prelude

Epic Patient Access

Job description

Job Description

This is hybrid opportunity (3 days in-office & 2 days remote) out of either our Secaucus, NJ or Schaumburg, IL office. This role may also be remote if location criteria for hybrid are not met.

The Principal trainer (PT) work with the training manager, application coordinators, and application managers to develop and maintain the training program for the roles in their application. PTs for applications that train clinicians also work with specialty champions.

Responsibilities:

• Developing role-based training content, independently or with team members, using a variety of software programs, tools, and application
• Designing, developing, and maintaining instructional materials
• Maintaining policy and procedure documentation
• Incorporating feedback from others into existing training and training administration procedures
• Learning new content and consulting with subject matter experts to develop training materials and answer any participant questions
• Assisting with building and testing training environments and providing support and troubleshooting issues
• Collaborating with other trainers by co-facilitating classroom instruction and assisting with exercise as needed
• Preparing training lessons, printing materials and setting up the training room and environment prior to training session
• Presenting information verbally and in writing in clear and easy to understand manner
• Following up with trainees outside of classroom to offer additional support
• Training and credentialing additional classroom trainers as needed
• Training staff and end users by teaching technical topics as needed
• Managing project by prioritizing projects and by creating and adhering to timeliness

Qualifications:

Required Education:

• Bachelor's Degree or equivalent work experience

Required Licenses and Certifications

• Active Epic Certification in Cadence, Prelude, or Patient Access (Required)

Preferred:

• Professional experience and completion of 3 full-cycle implementations (Preferred)
• Application fundamentals classes at Epic
• TED100: Overview of Training for Training Managers
• Additional required and recommended classes and training tracks

Work Requirements

• Travel Required - 25% (About +/- one week a month)

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.