Principal Trainer, Ambulatory

Health Choice Network, Inc.; Northern (KY); Hybrid; USD 70,000 - 83,000; Full time

Benefits offered by this job

Remote work

Health insurance

HSA contribution

PTO

401(k) employer contribution

Education assistance

Culture

Job summary

Health Choice Network, Inc. is seeking a Principal Trainer, Epic Ambulatory to lead training, workflow optimization, reporting, and user adoption across the organization.

This full-time, remote role focuses on Epic expertise, program delivery, and data-driven improvement. You will develop training materials, maintain Epic training environments, analyze trends, and partner with operations and IT teams to drive impactful Epic workflows and user success nationwide.

Qualifications

• EpicCare Ambulatory Principal Trainer Certification is required.
• Epic Training Environment Build Certification is required.
• Experience supporting Epic Playground environments.
• Experience using Epic Mitosis and/or Scotty.
• Experience supporting Epic implementations, upgrades, or optimization initiatives.
• Experience in ambulatory healthcare operations.
• Advanced Excel and reporting skills.
• Strong analytical and problem-solving abilities.
• Experience creating training materials and workflow documentation.
• Excellent communication, facilitation, and presentation skills.

Responsibilities

• Lead Epic Training & Education and develop training programs for providers and staff.
• Create and maintain training materials, tips sheets, job aids, and workflow documentation.
• Facilitate virtual and instructor-led training sessions.
• Support onboarding, ongoing education, and optimization initiatives.

Skills

Epic Ambulatory

Training delivery

Excel analytics

Stakeholder collaboration

Communication & facilitation

Epic Mitosis/Scotty

Ambulatory operations

Training materials

Workflow improvement

Tools

Epic Playground environments

Epic Mitosis

Scotty

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Professional Remote, US

Salary Range: $70,400.00 To $83,000.00 Annually

We're seeking an experienced Principal Trainer, Epic Ambulatory to support training, workflow optimization, reporting, and user adoption initiatives across our organization. This role requires a unique blend of Epic expertise, training experience, analytical skills, and operational knowledge.

The ideal candidate is comfortable developing and delivering training programs, maintaining Epic training environments, analyzing data trends, and partnering with operational and IT teams to improve workflows and system adoption.

What You'll Do

Lead Epic Training & Education

• Develop and deliver Epic Ambulatory training programs for providers and staff.
• Create and maintain training materials, tip sheets, job aids, and workflow documentation.
• Facilitate virtual and instructor-led training sessions.
• Support onboarding, ongoing education, and optimization initiatives.

Manage Epic Training Environments

• Support and maintain Epic Playground environments for training and testing.
• Utilize Epic Mitosis and/or Scotty to support training, reporting, and workflow activities.
• Ensure training environments accurately reflect operational workflows and system updates.

Drive Reporting & Analytics

• Analyze training and operational data to identify trends, gaps, and opportunities.
• Develop reports and perform advanced spreadsheet analysis using Excel.
• Use data-driven insights to improve user adoption, workflow efficiency, and overall performance.

Partner on Workflow Optimization

• Collaborate with operational leaders, providers, and IT teams to improve Epic workflows.
• Support Epic upgrades, implementations, and optimization projects.
• Provide recommendations that enhance efficiency, user experience, and organizational outcomes.

Required Qualifications

• EpicCare Ambulatory Principal Trainer Certification
• Epic Training Environment Build Certification
• Experience supporting Epic Playground environments
• Experience using Epic Mitosis and/or Scotty
• Experience supporting Epic implementations, upgrades, or optimization initiatives
• Experience in ambulatory healthcare operations
• Advanced Excel and reporting skills
• Strong analytical and problem-solving abilities
• Experience creating training materials and workflow documentation
• Excellent communication, facilitation, and presentation skills

What We Offer

• -100% Remote Work – Work from anywhere within the United States.
• -100% Employer-Paid Medical Insurance – Comprehensive medical coverage at no cost to employees on one of our health plans.
• -Annual $1,500 HSA Contribution – Additional support to help manage healthcare expenses.
• - Generous Paid Time Off (PTO) – Take the time you need to rest, recharge, and maintain work-life balance.
• - 403(b) Retirement Plan with Employer Contribution – Invest in your future with retirement savings support.
• -Professional Development & Education Assistance – Grow your skills through ongoing learning, certifications, and educational opportunities.
• - Mission-Driven Culture – Join a team dedicated to strengthening community health and expanding access to quality healthcare services.

Disclaimer

At this time, Health Choice Network is not able to employ individuals who reside or work in California. Applicants must reside and perform work in an approved state at the time of hire and throughout employment.