Epic PB IT Systems Analyst II – Revenue Cycle

Ardent Corporate; Brentwood (TN); On-site; USD 90,000 - 130,000; Full time

Job summary

Ardent Health is seeking a Level II IT Systems Analyst to support Epic Professional Billing (PB) and revenue cycle applications. The role involves analyzing workflows, configuring systems, testing, and maintaining interfaces with third-party systems in a healthcare setting.

The analyst will translate business needs into technical solutions, support upgrades, and participate in disaster recovery planning. Strong communication and IT design skills are essential for success in this role.

Qualifications

• BA/BS degree or equivalent experience.
• 3+ years of experience in clinical, operational or IT systems support.
• Ability to translate business issues into application solutions.
• Strong understanding of application technology and system design.
• Proficient in Microsoft Office 365 tools.
• Excellent oral and written communication skills and interpersonal relationships.

Responsibilities

• Translates revenue cycle workflows into application and technology designs.
• Analyzes application release notes and technical specs to identify impact and opportunities; plans and executes on new functionality in upgrades.
• Evaluates current state processes and identifies gaps to future state goals related to IT application utilization.
• Capable of managing assigned project tasks to remain on track with project timelines. Proactively communicates risks and delays and escalates issues as appropriate.
• Demonstrates ability to communicate information to internal and external customers in a clear and concise manner and delivers difficult/sensitive information tactfully.
• Assist with defining, testing, and implementing interfaces with third party systems, and develop effective end-to-end workflows around the interfaces (as applicable).
• Ability to analyze and troubleshoot problems. Consistently offers solutions with minimal assistance from manager.
• Participates in business continuity planning and assists with the development of disaster recovery measures.
• Participates in after-hours support On-Call rotation.

Skills

Strong communication

Office 365 proficiency

Education

BA/BS degree or equivalent experience

Tools

Epic Professional Billing

Job description

Ardent Health is seeking a Level II IT Systems Analyst to support Epic Professional Billing (PB) and revenue cycle applications. The role involves analyzing workflows, configuring systems, testing, and maintaining interfaces with third-party systems in a healthcare setting.

The analyst will translate business needs into technical solutions, support upgrades, and participate in disaster recovery planning. Strong communication and IT design skills are essential for success in this role.