Epic Professional Billing IT Systems Analyst (Level II)

Ardent Health Services; Brentwood (TN); On-site; USD 80,000 - 110,000; Full time

Job summary

Ardent Health Services in Brentwood, TN seeks a Level II IT Systems Analyst to develop, configure, and support Epic Professional Billing and related revenue-cycle applications. You will analyze workflows, data, and technical documents to design and maintain end-to-end solutions within healthcare IT.

The role requires translating business needs into technical designs, upgrading functionality, and collaborating with internal teams and external vendors.

Qualifications

• BA/BS degree or equivalent experience.
• 3+ years of experience in clinical, operational or IT systems support.
• Ability to translate business issues into application solutions.
• Strong understanding of application technology and system design.
• Proficient in Microsoft Office 365 tools.
• Excellent oral and written communication skills.

Responsibilities

• Translates revenue cycle workflows into application designs.
• Analyzes release notes and technical specs to identify impact and opportunities; plans and executes on new functionality in upgrades.
• Evaluates current state processes and identifies gaps to future state goals related to IT application utilization.
• Capable of managing assigned project tasks to remain on track with project timelines. Proactively communicates risks and delays and escalates issues as appropriate.
• Demonstrates ability to communicate information to internal and external customers clearly; delivers difficult/sensitive information tactfully.
• Assist with defining, testing, and implementing interfaces with third party systems, and develop effective end-to-end workflows around the interfaces.
• Ability to analyze and troubleshoot problems; consistently offers solutions with minimal assistance from manager.
• Participates in business continuity planning and assists with disaster recovery measures.
• Participates in after-hours support On-Call rotation.

Skills

Communication skills

Business analysis

Project coordination

Problem solving

Education

BA/BS degree or equivalent experience

Tools

Epic Professional Billing (PB)

Microsoft Office 365

Job description

Ardent Health Services in Brentwood, TN seeks a Level II IT Systems Analyst to develop, configure, and support Epic Professional Billing and related revenue-cycle applications. You will analyze workflows, data, and technical documents to design and maintain end-to-end solutions within healthcare IT.

The role requires translating business needs into technical designs, upgrading functionality, and collaborating with internal teams and external vendors.