Epic Patient Access Analyst - Elevate Care Operations

Scottish Rite for Children; Dallas (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Scottish Rite for Children seeks an Epic Patient Access Analyst in Dallas, TX. The role supports patient access operations with Epic workflows, reports, and third-party integrations.

The position requires a high school diploma or equivalent and one or more Epic Certifications in Patient Access applications (Cadence, Prelude, Grand Central, Welcome, Referrals, Eligibility). Typical hours are M-F 8am-5pm with after-hours upgrades support, based at the Dallas Shared Services location.

Qualifications

• High school diploma or equivalent is required.
• One or more Epic Certifications in Patient Access applications (Cadence, Prelude, Grand Central, Welcome, Referrals, Eligibility) are required.

Responsibilities

• Provide regular status reports to management as required
• Lead meetings as required and participate on committees as directed
• Participate in customer discussion offering suggestions and recommendations
• Maintain a positive image when dealing with deadlines and demanding, highly stressful situations
• Organize discovery sessions to identify the operational needs of the organization
• Mentor analysts dedicated to assigned application
• Work independently on all tasks, including facilitation of both internal and external customer meetings
• Work all levels of incidents and change orders independently
• Analyze customer-reported problems to determine corrective action and provide timely feedback
• Work with IT and Empower teams to identify appropriate solutions for operational and technical needs
• Identify methods for build and report distribution
• Build and maintain Reporting Workbench reports
• Answer questions by interpreting data and providing actionable recommendations
• Ensure department documentation is current
• Preform application and integration testing for the assigned module
• Perform validation testing with end users to gain operational acceptance and feedback to new build components/optimization projects
• Understand and analyze Epic workflows
• Assist with translation of workflow-based report requests to data points for report development
• Support integration with third party applications, when applicable

Education

High school diploma or equivalent

Epic Certifications in Patient Access applications (Cadence, Prelude, Grand Central, Welcome, Referrals, Eligibility)

Job description

Scottish Rite for Children seeks an Epic Patient Access Analyst in Dallas, TX. The role supports patient access operations with Epic workflows, reports, and third-party integrations.

The position requires a high school diploma or equivalent and one or more Epic Certifications in Patient Access applications (Cadence, Prelude, Grand Central, Welcome, Referrals, Eligibility). Typical hours are M-F 8am-5pm with after-hours upgrades support, based at the Dallas Shared Services location.