Epic Patient Access Analyst

Scottish Rite for Children; Texas; On-site; USD 85,000 - 105,000; Full time

Job summary

Scottish Rite for Children is seeking an Epic Patient Access Analyst to join our Shared Services team in Dallas. The role supports Epic patient access modules, requires one or more Epic certifications, and involves independent work, mentoring analysts, and leading/discussing operational improvements.

The ideal candidate will manage incident and change tasks, collaborate across IT and Empower teams, and contribute to reporting and testing activities for the assigned module.

Qualifications

• High school diploma or equivalent.
• One or more Epic Certifications in Patient Access related applications (Cadence, Prelude, Grand Central, Welcome, Referrals, Eligibility).

Responsibilities

• Provide regular status reports to management as required.
• Lead meetings as required and participate on committees as directed.
• Participate in customer discussion offering suggestions and recommendations.
• Maintain a positive image when dealing with deadlines and demanding, highly stressful situations.
• Organize discovery sessions to identify the operational needs of the organization.
• Mentor analysts dedicated to assigned application.
• Work independently on all tasks, including facilitation of both internal and external customer meetings.
• Work all levels of incidents and change orders independently.

Skills

Epic Certifications

Education

High school diploma or equivalent

Tools

Epic Systems

Job description

Job Posting Title: Epic Patient Access Analyst

Location: Dallas - Shared Services

M-F 8am - 5pm with after-hours support for upgrades.

Responsibilities

• Provide regular status reports to management as required
• Lead meetings as required and participate on committees as directed
• Participate in customer discussion offering suggestions and recommendations
• Maintain a positive image when dealing with deadlines and demanding, highly stressful situations
• Organize discovery sessions to identify the operational needs of the organization
• Mentor analysts dedicated to assigned application
• Work independently on all tasks, including but not limited to facilitation of both internal and external customer meetings
• Work all levels of incidents and change orders independently

Analysis Functions

• Analyze any customer-reported problems to determine corrective action and provide timely feedback
• Work with all IT and Empower teams to identify appropriate solutions for various operational and technical needs
• Identify the most appropriate methods for build and report distribution
• Work independently on all tasks, including but not limited to facilitation of both internal and external customer meetings

Reporting Functions

• Build and maintain Reporting Workbench reports
• Answer questions by interpreting data at a deeper level and providing actionable recommendations

Documentation and Testing Functions

• Ensure department documentation is at current levels
• Perform application and integration testing for the assigned module
• Perform validation testing with end users to gain operational acceptance and feedback to new build components/optimization projects

Interpreting Workflows Functions

• Understand and can analyze Epic workflows
• Assist with translation of workflow based report requests to specific data points required for report development

Third Party Applications Function

• Support integration with third party applications, when applicable

Required Skills/Abilities

• High school diploma or equivalent
• One or more Epic Certifications in Patient Access related applications - Cadence, Prelude, Grand Central, Welcome, Referrals, Eligibility (RTE)

We are an equal opportunity employer.