Epic OpTime Analyst (Onsite) – Wave 3

TSR Consulting; New York (NY); On-site; USD 101,000 - 114,000; Full time

Job summary

TSR Consulting is seeking an EPIC OpTime Analyst for a 4-month assignment with potential extension. The role focuses on configuring, maintaining, and optimizing the Epic OpTime module to improve surgical workflows, scheduling, and anesthesia documentation outcomes.

Ideal candidates bring deep Epic OpTime expertise, the ability to rapidly learn client-specific workflows, and a proven track record in incident management and go-live support.

Qualifications

• Deep knowledge of Epic OpTime functionality and build.
• Ability to learn client's workflows, ask clarifying questions, and resolve incidents independently.
• Strong productivity with capacity to manage and resolve a meaningful volume of tickets.
• Collaborative and team-oriented approach with clear communication skills.
• Reliable internet connectivity and consistent availability during working hours.
• EPIC Certification: OpTime.

Responsibilities

• Configure, maintain, and optimize the Epic OpTime module for surgical workflows and scheduling.
• Act as a liaison between clinical stakeholders and IT to design build solutions and resolve issues.
• Manage incident intake, ownership, troubleshooting, and resolution with measurable productivity.
• Support upgrades, enhancements, and go-live activities, including Wave 3 support as needed onsite.

Skills

Epic OpTime

Workflow learning

Incidents management

Communication

Reliability (internet)

EPIC Certification: OpTime

Job description

TSR Consulting is seeking an EPIC OpTime Analyst for a 4-month assignment with potential extension. The role focuses on configuring, maintaining, and optimizing the Epic OpTime module to improve surgical workflows, scheduling, and anesthesia documentation outcomes.

Ideal candidates bring deep Epic OpTime expertise, the ability to rapidly learn client-specific workflows, and a proven track record in incident management and go-live support.