EPIC OpTime Analyst

TSR Consulting; New York (NY); On-site; USD 101,000 - 114,000; Full time

Job summary

TSR Consulting is seeking an EPIC OpTime Analyst for a 4-month assignment with potential extension. The role focuses on configuring, maintaining, and optimizing the Epic OpTime module to improve surgical workflows, scheduling, and anesthesia documentation outcomes.

Ideal candidates bring deep Epic OpTime expertise, the ability to rapidly learn client-specific workflows, and a proven track record in incident management and go-live support.

Qualifications

• Deep knowledge of Epic OpTime functionality and build.
• Ability to learn client's workflows, ask clarifying questions, and resolve incidents independently.
• Strong productivity with capacity to manage and resolve a meaningful volume of tickets.
• Collaborative and team-oriented approach with clear communication skills.
• Reliable internet connectivity and consistent availability during working hours.
• EPIC Certification: OpTime.

Responsibilities

• Configure, maintain, and optimize the Epic OpTime module for surgical workflows and scheduling.
• Act as a liaison between clinical stakeholders and IT to design build solutions and resolve issues.
• Manage incident intake, ownership, troubleshooting, and resolution with measurable productivity.
• Support upgrades, enhancements, and go-live activities, including Wave 3 support as needed onsite.

Skills

Epic OpTime

Workflow learning

Incidents management

Communication

Reliability (internet)

EPIC Certification: OpTime

Job description

Duration: 4 months + potential to extend

Pay Range: $73/hr $83/hr (W2)

About TSR

TSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives. Through a disciplined approach to sourcing, candidate vetting, and delivery, TSR helps organizations scale teams quickly while maintaining quality and reliability. TSR operates with a global delivery model, leveraging specialized teams to support enterprise clients across North America and beyond.

In June 2024, TSR was acquired by Justin Christian, founder and CEO of BCforward, a global provider of professional services and workforce solutions. This partnership expands TSR's ability to deliver broader capabilities, global delivery resources, and enhanced opportunities for both clients and consultants.

Job Description

We are seeking an EPIC OpTime Analyst to join our team. The ideal candidate will have strong experience in Epic OpTime configuration, maintenance, and optimization and a proven ability to improve surgical workflows, scheduling, and anesthesia documentation outcomes.

Responsibilities:

• Configure, maintain, and optimize the Epic OpTime module for surgical workflows and scheduling.
• Act as a liaison between clinical stakeholders and IT to design build solutions and resolve issues.
• Manage incident intake, ownership, troubleshooting, and resolution with measurable productivity.
• Support upgrades, enhancements, and go-live activities, including Wave 3 support as needed onsite.

Required Skills & Qualifications:

• Deep knowledge of Epic OpTime functionality and build.
• Ability to learn client's workflows, ask clarifying questions, and resolve incidents independently.
• Strong productivity with capacity to manage and resolve a meaningful volume of tickets.
• Collaborative and team-oriented approach with clear communication skills.
• Reliable internet connectivity and consistent availability during working hours.
• EPIC Certification: OpTime.

Preferred Skills:

• Experience supporting enhancement work in addition to incident management.
• Prior liaison experience with perioperative clinical teams.

Why TSR?

At TSR, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

Please note there may be a need to be onsite for Wave 3 of go-live from mid-October through the end of November.

About Our Commitment

TSR is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.