Epic MyChart & EpicCare Link Specialist (Remote)

CereCore; Arizona; Hybrid; USD 85,000 - 110,000; Full time

Job summary

CereCore is seeking an Epic MyChart Analyst II to support clinical IT activities and provide Tier 2 support for Epic systems in a remote setting. You will collaborate with the Epic Services team to upgrade modules, test new configurations, and ensure effective end-user training across facilities.

The role emphasizes strong relationships with nurses, physicians, and IT staff. The ideal candidate holds Epic MyChart and EpicCare Link certifications, has Haiku/Canto experience, and can travel as

Qualifications

• Bachelor's degree and 3+ years of relevant experience.
• Epic MyChart and EpicCare Link certifications required.
• Experience supporting Haiku/Canto and clinical IT operations.
• Strong communication and training skills.

Responsibilities

• Assist facility's Epic EHR team with clinical IT activities.
• Provide Tier 2 incident support and issue resolution.
• Participate in module testing and implementation.
• Develop build documentation and test scripts.
• Deliver end-user training and support change management.

Skills

Epic MyChart

EpicCare Link

Haiku/Canto

Epic server build

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

CereCore is seeking an Epic MyChart Analyst II to support clinical IT activities and provide Tier 2 support for Epic systems in a remote setting. You will collaborate with the Epic Services team to upgrade modules, test new configurations, and ensure effective end-user training across facilities.

The role emphasizes strong relationships with nurses, physicians, and IT staff. The ideal candidate holds Epic MyChart and EpicCare Link certifications, has Haiku/Canto experience, and can travel as