Epic MyChart & Care Everywhere Analyst

University of Miami; Miami (FL); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Tuition remission

Job summary

The University of Miami Health System (UHealth) is seeking a Full-time Epic Analyst for MyChart, Care Everywhere, and Care Link. The role supports end-users, analyzes workflows, and collaborates with stakeholders to optimize Epic configurations.

Responsibilities include designing, testing, training, and maintaining the application, with participation in on-call rotations and committees at a leading academic medical center in South Florida.

Qualifications

• Bachelor's degree in a relevant field.
• Epic MyChart Certification required.
• Epic Care Everywhere and Epic Care Link certifications preferred.
• Minimum 3 years of relevant experience.
• Ability to communicate effectively in both oral and written form.
• Ability to maintain effective interpersonal relationships.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to lead, motivate, develop and train others.
• Proficiency in Microsoft Office.

Responsibilities

• Serves as a support contact for application end-users.
• Identifies issues and works to resolve them.
• Designs, develops, implements, and maintains the application.
• Supports all phases of testing and document workflow design.
• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
• Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly.
• Collaborates with trainers on application changes and new features to develop documentation and training strategies.
• Assists with analyzing the impact of information technology in clinical work processes.
• Participates in on-call rotations and support.
• Attends and participates in applicable committees.
• Maintains regular communication with team members and participates in weekly project team meetings.
• Becomes knowledgeable about UHealth's policies, procedures, and business operations.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Skills

Communication

Interpersonal relations

Problem solving

Leadership

Microsoft Office

Epic MyChart

Education

Bachelor's degree in relevant field

Epic MyChart Certification

Epic Care Everywhere Certification

Epic Care Link Certification

Tools

Microsoft Office

Job description

The University of Miami Health System (UHealth) is seeking a Full-time Epic Analyst for MyChart, Care Everywhere, and Care Link. The role supports end-users, analyzes workflows, and collaborates with stakeholders to optimize Epic configurations.

Responsibilities include designing, testing, training, and maintaining the application, with participation in on-call rotations and committees at a leading academic medical center in South Florida.