Epic Homecare Applications Analyst II

St. Jude Children's Research Hospital; Memphis (TN); Hybrid; USD 71,000 - 127,000; Full time

Job summary

St. Jude Children's Research Hospital is seeking a Clinical Applications Analyst II (Epic Homecare) to optimize workflow through tailored applications. You will serve as a SME, lead small/medium projects, and mentor teammates while coordinating with IT and business teams.

The role requires 2+ years in a client-facing IT role, a BS in a related field, and familiarity with SDLC; Epic Homecare experience is preferred. Remote work is allowed within approved U.S. locations.

Qualifications

• Bachelor’s degree in computer science, engineering, business or related field required.
• Two years of experience in a client-facing IT role.
• Experience with structured SDLC methodologies.
• Epic Homecare experience preferred.

Responsibilities

• Actively participate and lead in meetings with business teams to elicit and understand business requirements.
• Conduct analyses to report emerging business/system/process needs; accelerate complex problems when required.
• Track and drive resolution of needs and requests of business teams within area, in coordination with other IT teams.
• Lead activities related to education of business teams around strategy, services, and capabilities, as well as change management, project management, and communication.
• Support development of presentation materials, documents, etc. for departmental stakeholders.
• Provide inputs for optimization of standardized/pre-described business requirement gathering in assigned area.
• Maintain relationships with key stakeholders and vendors, serving as the frontline point of contact for customers.
• Act as a mentor to others within team regarding own process; and train others in correct execution of the process.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.
• Maintains regular and predictable attendance.

Skills

Business requirements

SDLC experience

Stakeholder communication

Project leadership

Mentoring

Customer-focused analysis

Education

Bachelor’s degree in computer science

Master's degree preferred

Job description

St. Jude Children's Research Hospital is seeking a Clinical Applications Analyst II (Epic Homecare) to optimize workflow through tailored applications. You will serve as a SME, lead small/medium projects, and mentor teammates while coordinating with IT and business teams.

The role requires 2+ years in a client-facing IT role, a BS in a related field, and familiarity with SDLC; Epic Homecare experience is preferred. Remote work is allowed within approved U.S. locations.