Clinical Applications Analyst II (Epic Homecare)

St Jude Children's Research Hospital; Oregon; Hybride; USD 70 000 - 90 000; Plein temps

Résumé du poste

St. Jude Children's Research Hospital is seeking a Clinical Applications Analyst II to optimize workflow by building applications tailored to meet the health system's needs.

Serves as a subject matter expert and leads small/medium projects with minimal oversight. Responsibilities include leading meetings to elicit requirements, analyzing needs, coordinating with IT teams, and educating business users on strategy, change management, and communication.

Qualifications

• Bachelor's degree in computer science, engineering, business or related field required.
• Master's degree preferred.
• Two years of experience in a client-facing IT role.
• Experience with structured SDLC methodologies.
• Experience leading discussions and documenting business IT requirements.
• Dorothy or Homecare experience preferred.

Responsabilités

• Actively participate and lead in meetings with business teams to elicit and understand business requirements.
• Conduct analyses to report emerging business/system/process needs and escalate复杂 problems when required.
• Track and drive resolution of needs with IT teams in collaboration with other groups.
• Lead education on strategy, services, capabilities, change management, project management and communication.
• Support development of presentation materials for departmental stakeholders.
• Provide inputs for standardizing requirement gathering processes.
• Maintain relationships with stakeholders and vendors as frontline contact.
• Mentor teammates and train others in process execution.
• Perform other duties to meet department/institution goals.
• Maintain regular and predictable attendance.

Connaissances

Business requirements

SDLC

Consultative skills

Customer support

Scrum collaboration

Interdependencies

Formation

Bachelor's degree

Master's degree

Description du poste

The Clinical Applications Analyst II is responsible for optimizing workflow processes through building applications that are tailored to meet the health system's needs. Serves as a subject matter expert in their assigned applications, and provide leadership on small and medium size projects with minimal oversight.

Job Responsibilities:

List any requirements unique to this position in this department.

• Actively participate and lead in meetings with business teams to elicit and understand business requirements.
• Conduct analyses to report emerging business/system/process needs; escalate complex problems when required.
• Track and drive resolution of needs and requests of business teams within area, in coordination with other IT teams.
• Lead activities related to education of business teams around strategy, services, and capabilities, as well as change management, project management, and communication.
• Support development of presentation materials, documents, etc. for departmental stakeholders.
• Provide inputs for optimization of standardized/pre-described business requirement gathering in assigned area.
• Maintain relationships with key stakeholders and vendors, serving as the frontline point of contact for customers.
• Act as a mentor to others within team regarding own process; and train others in correct execution of the process.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.
• Maintains regular and predictable attendance.

Minimum Education and/or Training:

State the minimum education and/or training required.

• Bachelor's degree in computer science, engineering, business or related field required.
• Master's degree preferred.

Minimum Experience:

State the minimum years of experience required to do this job successfully.

• Minimum requirement: Two (2) years of experience in a client-facing IT role.
• Experience working with structured Software Development Lifecycle (SDLC) methodologies
• Experience leading discussions, identifying and documenting business IT problem statements, business process design and report requirements.
• Dorothy or Homecare Experience preferred

This position may be eligible for remote work. However, St. Jude requires all remote employees to:

• -Travel to our Memphis campus for the interview process and/or orientation, if selected
• -Travel to Memphis to work on-site for one week per quarter, or as requested based on business needs, if hired.

By applying, you acknowledge and agree to these travel requirements as a condition of employment.

This position is remote within approved U.S. locations. Due to state-specific employment regulations, we are unable to consider applicants currently residing in California for remote work; however, candidates based in California who are willing to relocate to an approved location may be considered.

St. Jude Talent Acquisition does not currently use artificial intelligence (AI) to review, screen, rank, or make hiring decisions regarding employment applications. Applications are reviewed by recruiters and hiring leaders to ensure thoughtful, individualized consideration. This approach reflects our commitment to candidate care and the St. Jude values of Care, Discovery, Integrity, Excellence, Innovation, and Collaboration, while supporting a fair, transparent, and human-centered hiring experience.

As part of the hiring process for certain positions, St. Jude may use HireVue to facilitate candidate interviews. While HireVue provides a technology platform for recording and managing interviews, St. Jude does not currently use HireVue's artificial intelligence features to assess, score, rank, or make hiring decisions about candidates. Interview responses are reviewed and evaluated by recruiters, hiring managers, and interview teams using job-related criteria and human judgment.

Licensure, Registration and/or Certification Required by Law:

List any licensure or certification REQUIRED and/or PREFERRED by federal or state law to do the job.

• None

Special Skills, Knowledge and Abilities:

List pertinent skills, knowledge and abilities the person should have to be successful in the job.

• Clearly understands and documents business requirements related to own app/domain.
• Translates defined requirements into work products with limited guidance.
• Applies basic consultative skills and knowledge of business/systems analysis tools with limited guidance.
• Promptly and effectively responds to customer queries and requests.
• Explores optimal solutions for customer needs.
• Escalates/redirects effectively for quicker customer support.
• Is aware of interdependencies across work and considers all parts of the work and its impact while executing own work.
• Collaborates across scrum teams and contractors to deliver common team goals.
• Navigates and flexes work style to