Epic EMR Specialist — Elevate Patient Care Workflows

Root Center For Advanced Recovery; Manchester (CT); Vor Ort; USD 70.000 - 85.000; Vollzeit

Benefits dieser Stelle

Medical / dental / vision coverage

Employer-paid life insurance

Short-term disability

Retirement plan with employer contrib.

Four weeks of PTO

Paid holidays

Professional development funding

Annual bonus eligibility

NHSC Loan Repayment Programs

35-hour work week

No on-call responsibilities

Zusammenfassung

Root Center for Advanced Recovery in Manchester, CT, is seeking an EMR Support Analyst to act as the EMR expert, liaison between Root EMR vendors and staff, and support Epic configuration changes, workflows, and testing. The role requires 3+ years of EPIC system support and strong Power BI/SQL/Crystal Reports skills.

Compensation ranges from $70,000 to $85,000 with a 35-hour work week, comprehensive benefits, and opportunities for professional development and loan repayment programs.

Qualifikationen

• Minimum of 3 years of experience providing system support of EPIC products, SAMMS preferred.
• Experience providing support and training to end users of EMR products, specifically EPIC.
• Experience with report writing and development in Power BI, SQL, and Crystal Reports preferred.
• Strong written and verbal communication, and ability to explain complex concepts clearly.
• Intermediate to advanced Excel and Microsoft Office skills.
• Knowledge of CQI theory and practice and ability to facilitate quality improvement projects.

Aufgaben

• Utilize expert knowledge and experience in Epic applications to support the implementation, maintenance, and optimization of Epic system.
• Collaborate with cross-functional teams to understand and address the unique needs of Root Center and our patients.
• Analyze and troubleshoot complex technical issues related to Epic applications, ensuring timely resolution and minimal disruption to clinical services.
• Proactively identify areas for improvement and make recommendations to optimize the functionality and efficiency of our EMR infrastructure.
• Develop and maintain documentation and training materials for end-users to ensure proper utilization of EMR applications.
• Stay updated on industry trends and best practices in EMR applications to continually enhance our system and processes.
• Serve as a subject matter expert and resource for colleagues and end-users regarding EMR applications.
• Participate in project planning and implementation of updates, upgrades, and new features within EMR infrastructure.
• Communicate effectively with all levels of staff, including technical and non-technical individuals, to provide support and training on EMR applications.
• Adhere to all HIPAA regulations and maintain strict confidentiality of patient information.

Kenntnisse

Epic EMR knowledge

End-user training

Documentation

Interpersonal communication

CQI knowledge

Excel/Office basics

Tools

Epic

Power BI

SQL

Crystal Reports

Jobbeschreibung

Root Center for Advanced Recovery in Manchester, CT, is seeking an EMR Support Analyst to act as the EMR expert, liaison between Root EMR vendors and staff, and support Epic configuration changes, workflows, and testing. The role requires 3+ years of EPIC system support and strong Power BI/SQL/Crystal Reports skills.

Compensation ranges from $70,000 to $85,000 with a 35-hour work week, comprehensive benefits, and opportunities for professional development and loan repayment programs.