Epic EHR Support Analyst & Super User Lead (On‑Site)

Rayhealthcare; Richmond (MO); On-site; USD 70,000 - 95,000; Full time

Job summary

Rayhealthcare is seeking an Electronic Systems Analyst to support, maintain, and optimize the EHR system across departments in a rural Missouri environment. You will collaborate with clinical staff, IT, and EHR vendors to ensure safe and efficient use of the EHR and oversee the Super User program.

The role covers system workflows, downtime readiness, education, and process improvements while ensuring regulatory compliance and patient safety.

Qualifications

• Experience with hospital EHR systems.
• Strong troubleshooting and analytical skills.
• Ability to educate staff and manage Super User program.

Responsibilities

• Provide frontline EHR workflow support and issue resolution.
• Coordinate EHR upgrades, testing, and go-live support.
• Manage user access, permissions, and security roles.
• Develop and maintain Super User program and training.
• Escalate critical patient safety concerns when needed.
• Collaborate with IT, clinical staff, and EHR vendors.

Skills

EHR workflows

Troubleshooting

Education and training

Communication

Education

Associate or Bachelor’s degree in Nursing or Health IT/Healthcare Admin

Tools

Epic Systems

Job description

Rayhealthcare is seeking an Electronic Systems Analyst to support, maintain, and optimize the EHR system across departments in a rural Missouri environment. You will collaborate with clinical staff, IT, and EHR vendors to ensure safe and efficient use of the EHR and oversee the Super User program.

The role covers system workflows, downtime readiness, education, and process improvements while ensuring regulatory compliance and patient safety.