Epic Clinical Systems Analyst & Operations Lead

North Mississippi Health Services; Tupelo (MS); On-site; USD 90,000 - 120,000; Full time

Job summary

North Mississippi Health Services is seeking an EPIC Analyst to serve as the enterprise and clinical system specialist and administrator, responsible for templates, orders, and module planning, in collaboration with Clinical Manager and Director.

The role includes leading testing, coordinating deployments, ensuring downtime procedures, and providing training and on-call support for a 24/7 operational environment.

Responsibilities

• Serves as the highest level Epic application specialist and primary system administrator, providing expert level support across Epic applications and clinical operations.
• Designs, builds, maintains, and governs Epic templates, order sets, provider preferences, and system configurations across all Epic clinical modules and other assigned applications.
• Maintains expert knowledge of Epic application integration and understands downstream impacts to clinical workflows, operational processes, reporting, and regulatory requirements.
• Monitors Epic release updates and functionality enhancements, proactively testing system upgrades and leveraging resources to continuously advance system knowledge and optimize application performance.
• Leads testing efforts for new Epic releases and system enhancements, applying advanced expertise to ensure upgrades are stable, functional, and meet organizational needs.
• Tests all system changes in non production environments and collaborates with leadership and peers to promote controlled deployment to production using established change management and governance processes.
• Ensures system downtime procedures are current, communicated, and aligned with organizational emergency operations and patient safety standards.
• Collaborates with clinical leaders, IT teams, and external vendors to plan and execute installations, upgrades, interfaces, and system enhancements in alignment with clinical priorities.
• Supports planning and implementation of major Epic modules by assessing configuration requirements, defining workflows, coordinating resources, developing project plans, and assigning project tasks.
• Provides leadership through training, mentoring, and supporting new Epic analysts, promoting best practices and consistent configuration standards.
• Delivers system configuration, project development, workflow design, optimization initiatives, change management support, and complex issue resolution related to clinical applications.
• Participates in and leads meetings related to system operations, project planning, issue resolution, change coordination, and stakeholder communications.
• Achieves and maintains required Epic certification(s) and maintains working knowledge of related Epic applications to support cross functional initiatives.
• Completes assigned project tasks within defined timelines and according to priorities established by management and application leadership.
• Acts as a championfor assigned projects, providing ongoing support for implementations, optimizations, enhancements, and system upgrades.
• Provides on call support for clinical applications, supporting a 24/7 operational environment and ensuring timely resolution of critical system issues.

Job description

North Mississippi Health Services is seeking an EPIC Analyst to serve as the enterprise and clinical system specialist and administrator, responsible for templates, orders, and module planning, in collaboration with Clinical Manager and Director.

The role includes leading testing, coordinating deployments, ensuring downtime procedures, and providing training and on-call support for a 24/7 operational environment.