Epic EHR Apps Associate Analyst

Jefferson Health Plans; Town of Texas (WI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Retirement plans

Job summary

Jefferson Health Plans seeks an IT support contributor to configure, implement, and maintain technical requirements across development, staging, and production environments. You will assist in feasibility reviews, documentation, and test planning while learning technology standards and resource estimation.

You will engage in troubleshooting operational issues and help develop clear specs as part of a collaborative team, ensuring tasks are completed on time with proactive communication to

Qualifications

• High School Diploma or GED required.
• 1 year experience in information services or direct healthcare experience.
• Technology implementation/upgrades experience.
• Information Technology Experience and/or Healthcare Operations Experience.
• Strong oral and written communication skills.
• EPIC Certification - Epic Systems Within 120 Days.

Responsibilities

• Learns and assists in identifying technical solutions for business issues and processes, while gaining understanding of integration with other systems.
• Supports the preparation of business work plans for analysis and testing of system upgrades, modifications, and enhancements under guidance.
• Provides assistance with configuration, implementation, and maintenance of technical requirements across development, staging, and production environments.
• Observes and helps evaluate work processes, supports feasibility reviews for small to medium project requests, and assists in troubleshooting operational issues.
• Contributes to creating clear specifications and documentation as directed.
• Participates in planning and executing test scenarios, ensuring thorough validation under supervision.
• Assists in developing technology standards by learning and applying established practices.
• Supports resource estimation activities for task completion as part of the team.
• Completes assigned tasks on time or communicates variances promptly to management.

Skills

Oral and written communication

Education

High School Diploma/GED

EPIC Certification - Epic Systems Within 120 Days

Bachelor’s Degree Computer Science or Healthcare

Master’s Degree Computer Science or Healthcare

Job description

Jefferson Health Plans seeks an IT support contributor to configure, implement, and maintain technical requirements across development, staging, and production environments. You will assist in feasibility reviews, documentation, and test planning while learning technology standards and resource estimation.

You will engage in troubleshooting operational issues and help develop clear specs as part of a collaborative team, ensuring tasks are completed on time with proactive communication to