Epic EHR Applications Analyst (On-Call)

Essentia Health; Duluth, Northern (MN, KY); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Essentia Health in Duluth, MN is seeking an IS/EHR support specialist to analyze mid complexity projects and provide high level support for Epic Cupid and Epic Radiant applications. You will work with end users and clinicians to resolve issues and ensure reliable operation.

Responsibilities include planning and delivering technology learning programs, acting as liaison between users and IT staff, and rotating on-call coverage to maintain continuous patient care.

Qualifications

• Mid complexity project analysis and liaison between customer and support staff
• Education programs for end users in healthcare/IS
• Strong responsiveness to customer requirements and translating them into feasible options

Responsibilities

• Provide analysis and high-level support for mid complexity projects on EHR applications
• Maintain and support Epic Cupid and Epic Radiant environments
• Coordinate learning programs and assess end-user competence in technology

Skills

Epic Cupid experience

Epic Radiant experience

On-Call rotation

Education

Bachelor’s degree in Information Services, Business, Healthcare or related field

Associates degree in Information Services, Business Services or Healthcare

6 years of experience in Information Services or Healthcare

Job description

Essentia Health in Duluth, MN is seeking an IS/EHR support specialist to analyze mid complexity projects and provide high level support for Epic Cupid and Epic Radiant applications. You will work with end users and clinicians to resolve issues and ensure reliable operation.

Responsibilities include planning and delivering technology learning programs, acting as liaison between users and IT staff, and rotating on-call coverage to maintain continuous patient care.