Clinical Applications Analyst - Epic Radiant

Essentia Health; Duluth, Northern (MN, KY); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Essentia Health in Duluth, MN is seeking an IS/EHR support specialist to analyze mid complexity projects and provide high level support for Epic Cupid and Epic Radiant applications. You will work with end users and clinicians to resolve issues and ensure reliable operation.

Responsibilities include planning and delivering technology learning programs, acting as liaison between users and IT staff, and rotating on-call coverage to maintain continuous patient care.

Qualifications

• Mid complexity project analysis and liaison between customer and support staff
• Education programs for end users in healthcare/IS
• Strong responsiveness to customer requirements and translating them into feasible options

Responsibilities

• Provide analysis and high-level support for mid complexity projects on EHR applications
• Maintain and support Epic Cupid and Epic Radiant environments
• Coordinate learning programs and assess end-user competence in technology

Skills

Epic Cupid experience

Epic Radiant experience

On-Call rotation

Education

Bachelor’s degree in Information Services, Business, Healthcare or related field

Associates degree in Information Services, Business Services or Healthcare

6 years of experience in Information Services or Healthcare

Job description

Job Description:

Provides a variety of services and high level support for the analysis of mid complexity projects along with the support and maintenance of EHR applications that are affected.

Education Qualifications:

Successfully leads initiatives and projects with other staff. Subject matter expert in assigned applications and works to develop a breadth of knowledge across applications. Develops, implements, and presents educational programs for end users. Responsibilities include mid complexity issues; acting as the liaison between customer and support staff to resolve issues; understanding and adhering to service provider/customer chain of accountability that ultimately leads to the patient. This position must be highly responsive to customers and show an aptitude for the translation of customer requirements into feasible options within the application.

Duties also include planning and implementing technology learning programs, and assessing users during technology learning programs for successful competence. Works under general supervision.

• Epic Cupid and Epic Radiant experience perferred
• Rotating On-Call

Licensure/Certification Qualifications:

Educational Requirements:

• Bachelor’s degree in Information Services, Business, Healthcare or related field of study plus 2 years of experience in Information Services, Business Services, Healthcare or related field

OR

• Associates degree and 4 years of experience in Information Services, Business Services or Healthcare.

OR

• 6 years of experience in Information Services, Business Services or Healthcare

Preferred Qualifications:

• Certification in Epic applications preferred