Epic EHR Applications Analyst II - Workflow Optimizer

University of Rochester; City of Rochester (NY); On-site; USD 71,000 - 106,000; Full time

Job summary

The University of Rochester is seeking a detail-oriented IT professional to optimize electronic health record workflows and support clinical operations. This full-time role focuses on configuring the eRecord system to improve patient care, standardize processes, and enhance efficiency within the ISD Clinicals department.

Ideal candidates will have an associate's degree and 2 years of relevant experience, with EPIC certification within a year.

Qualifications

• Strong attention to detail.
• Ability to develop creative solutions to complex problems and develop critical thinking skills.
• Strong communication (verbal and written), teamwork and follow-up skills.
• Skilled in using Microsoft software, specifically Office and SharePoint.
• Familiarity with Meaningful Use (ARRA) as well as HIPAA, JCAHO and other regulations that impact clinical practice preferred.

Responsibilities

• Recommends, plans, evaluates and translates clinical practice, operations, policy and procedures into electronic content and workflows.
• Configures the electronic health record system to improve operations, standardize processes, gain workflow efficiencies and improve patient care.
• Performs in-depth analysis and facilitates development of integrated workflows.
• Collaborates with others and uses critical thinking to seek resolution of system issues or conflicts for points of integration and communicates risk implications to team lead/project manager.
• Reviews requested enhancements. Prioritizes and implements requested changes to the system.
• Works with the project team, subject matter experts, training, and technical team to define processes that cross applications and functional areas.
• Participates in the upgrade process. Acts as representative for the team as needed and attends upgrade meetings. Coordinates the activities of application-level team. Builds reports and workflows and tests work of self and others as needed. Identifies and resolves complex issues.
• Maintains standards for system build, including following naming and numbering conventions, security classifications, database/spreadsheets for system build, and change control. Adheres to organizational policies and procedures.
• Builds relationships and effectively communicates with the project team, key stakeholders, and physician practices as required.
• Performs tasks that maintain the foundational components and/or performance of the eRecord system with limited guidance.
• Other duties as assigned.

Skills

Detail-oriented

Creative problem solving

Communication skills

Teamwork

Regulatory awareness

Education

Associate's degree

Equivalent combination of education and experience

Clinical/healthcare setting experience preferred

Tools

Microsoft Office/SharePoint

EPIC systems

Job description

The University of Rochester is seeking a detail-oriented IT professional to optimize electronic health record workflows and support clinical operations. This full-time role focuses on configuring the eRecord system to improve patient care, standardize processes, and enhance efficiency within the ISD Clinicals department.

Ideal candidates will have an associate's degree and 2 years of relevant experience, with EPIC certification within a year.