EHR Applications Analyst II

University of Rochester; City of Rochester (NY); On-site; USD 71,000 - 106,000; Full time

Job summary

The University of Rochester is seeking a detail-oriented IT professional to optimize electronic health record workflows and support clinical operations. This full-time role focuses on configuring the eRecord system to improve patient care, standardize processes, and enhance efficiency within the ISD Clinicals department.

Ideal candidates will have an associate's degree and 2 years of relevant experience, with EPIC certification within a year.

Qualifications

• Strong attention to detail.
• Ability to develop creative solutions to complex problems and develop critical thinking skills.
• Strong communication (verbal and written), teamwork and follow-up skills.
• Skilled in using Microsoft software, specifically Office and SharePoint.
• Familiarity with Meaningful Use (ARRA) as well as HIPAA, JCAHO and other regulations that impact clinical practice preferred.

Responsibilities

• Recommends, plans, evaluates and translates clinical practice, operations, policy and procedures into electronic content and workflows.
• Configures the electronic health record system to improve operations, standardize processes, gain workflow efficiencies and improve patient care.
• Performs in-depth analysis and facilitates development of integrated workflows.
• Collaborates with others and uses critical thinking to seek resolution of system issues or conflicts for points of integration and communicates risk implications to team lead/project manager.
• Reviews requested enhancements. Prioritizes and implements requested changes to the system.
• Works with the project team, subject matter experts, training, and technical team to define processes that cross applications and functional areas.
• Participates in the upgrade process. Acts as representative for the team as needed and attends upgrade meetings. Coordinates the activities of application-level team. Builds reports and workflows and tests work of self and others as needed. Identifies and resolves complex issues.
• Maintains standards for system build, including following naming and numbering conventions, security classifications, database/spreadsheets for system build, and change control. Adheres to organizational policies and procedures.
• Builds relationships and effectively communicates with the project team, key stakeholders, and physician practices as required.
• Performs tasks that maintain the foundational components and/or performance of the eRecord system with limited guidance.
• Other duties as assigned.

Skills

Detail-oriented

Creative problem solving

Communication skills

Teamwork

Regulatory awareness

Education

Associate's degree

Equivalent combination of education and experience

Clinical/healthcare setting experience preferred

Tools

Microsoft Office/SharePoint

EPIC systems

Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address)

30 Corporate Woods, Brighton, New York, United States of America, 14623

Opening

Worker Subtype: Regular

Time Type

Full time

Scheduled Weekly Hours

40

Department

900080 ISD Clinicals

Work Shift

UR - Day (United States of America)

Range

UR URG 112

Compensation Range

$70,600.00 - $105,800.00

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities

Recommends, plans, evaluates and translates clinical practice, operations, policy and procedures into electronic content and workflows. Configures the electronic health record system to improve operations, standardize processes, gain workflow efficiencies and improve patient care. Performs in-depth analysis and facilitates development of integrated workflows.

Essential Functions

• Performs in-depth analysis and facilitates development of integrated workflows. Completes the functional design and build of the eRecord system with minimal guidance.
• Collaborates with others and uses critical thinking to seek resolution of system issues or conflicts for points of integration and communicates risk implications to team lead/project manager.
• Reviews requested enhancements. Prioritizes and implements requested changes to the system.
• Works with the project team, subject matter experts, training, and technical team to define processes that cross applications and functional areas.
• Participates in the upgrade process. Acts as representative for the team as needed and attends upgrade meetings. Coordinates the activities of application-level team. Builds reports and workflows and tests work of self and others as needed. Identifies and resolves complex issues.
• Maintains standards for system build, including following naming and numbering conventions, security classifications, database/spreadsheets for system build, and change control. Adheres to organizational policies and procedures.
• Builds relationships and effectively communicates with the project team, key stakeholders, and physician practices as required.
• Performs tasks that maintain the foundational components and/or performance of the eRecord system with limited guidance.
• Other duties as assigned.

Minimum Education & Experience

• Associate's degree and 2 years of relevant experience required
• Or equivalent combination of education and experience
• Clinical, technical or administrative experience in a health care setting preferred

Knowledge, Skills And Abilities

• Strong attention to detail required
• Ability to develop creative solutions to complex problems and develop critical thinking skills required
• Strong communication (verbal and written), teamwork and follow-up skills required
• Skilled in using Microsoft software, specifically Office and SharePoint required
• Familiarity with Meaningful Use (ARRA) as well as HIPAA, JCAHO and other regulations that impact clinical practice preferred

LICENSES AND CERTIFICATIONS

• EPIC - EPIC Certification within 1 year required

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.