Epic-Driven Clinical Care Coordination Specialist

Mount Sinai; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

Mount Sinai seeks an Administrative Coordinator to support the Inherited Metabolic Diseases Service and the Clinical Genetics Service. The role provides hands-on administrative and care coordination, ensuring timely patient access through referral management and Epic work queue maintenance.

You will collaborate with two senior administrative coordinators, coordinate with insurance payers, and maintain documentation in the Epic EMR.

Qualifications

• Bachelor's degree or equivalent combination of applicable experience.
• 5 years related administrative or business experience required; supervisory experience preferred.

Responsibilities

• Manage daily referral work queues in Epic for Metabolic and Clinical Genetics Services.
• Review and follow up on referrals to support timely scheduling.
• Provide administrative support to geneticists, genetic counselors, nurse practitioners, and dietitians.
• Serve as a point of contact for patients, families, and referring providers.
• Maintain accurate documentation in the Epic electronic medical record.

Skills

Attention to detail

Follow-up

Organizational skills

Written and verbal communication

Independent and collaborative work

Education

Bachelor's degree

Tools

Epic EHR

Job description

Mount Sinai seeks an Administrative Coordinator to support the Inherited Metabolic Diseases Service and the Clinical Genetics Service. The role provides hands-on administrative and care coordination, ensuring timely patient access through referral management and Epic work queue maintenance.

You will collaborate with two senior administrative coordinators, coordinate with insurance payers, and maintain documentation in the Epic EMR.