Administrative Coordinator - Medical Genetics Practice

Mount Sinai Medical Center; New York (NY); On-site; USD 66,482 - 74,250; Full time

Job summary

Mount Sinai Medical Center is seeking an Administrative Coordinator in New York City. You will support the Inherited Metabolic Diseases Service and Clinical Genetics Service, ensuring timely patient access through referral management and administrative support.

The ideal candidate has at least 5 years of relevant experience and a Bachelor's degree, demonstrating strong organizational and communication skills. Salary range for the position is between $66,482 and $74,250 annually, based on qualifications and experience.

Qualifications

• 5 years of related administrative or business experience required.
• Some supervisory experience preferred.
• Experience with Epic EMR and referral management is advantageous.

Responsibilities

• Manage daily referral work queues in Epic.
• Review referrals for timely scheduling.
• Provide administrative support to genetic specialists.
• Serve as a contact for patients and providers.
• Document accurately in the Epic EMR.

Skills

Attention to detail

Organizational skills

Clear communication

Independence

Collaboration

Education

Bachelor's Degree or equivalent

Job description

Description

The Administrative Coordinator supports the Inherited Metabolic Diseases Service and the Clinical Genetics Service by providing hands‑on administrative and care coordination support to a multidisciplinary clinical team. This role helps ensure timely patient access to care through referral management, Epic work queue maintenance, insurance coordination, and cross‑coverage of both services. The coordinator works alongside two experienced administrative coordinators currently in these roles.

Responsibilities

Key Responsibilities

• Manage daily referral work queues in Epic for Metabolic and Clinical Genetics Services
• Review and follow up on referrals to support timely scheduling
• Provide administrative support to geneticists, genetic counselors, nurse practitioners, and dietitians
• Serve as a point of contact for patients, families, and referring providers
• Maintain accurate documentation in the Epic electronic medical record

Metabolic Service–Specific

• Obtain prior authorizations for specialty medications, metabolic formulas, and medical foods
• Coordinate with insurance payers, pharmacies, and vendors
• Track approvals, denials, and renewal timelines

Team Collaboration & Cross-Coverage

• Provide cross‑coverage across both services to ensure continuity
• Partner closely with two experienced administrative coordinators for shared coverage and training

Qualifications

• Bachelors Degree or equivalent combination of applicable
• 5 years related administrative or business experience required. Some supervisory experience preferred. experience and education
• Strong attention to detail, follow‑up, and organizational skills
• Ability to work independently and collaboratively
• Clear written and verbal communication skills

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $66,482.07 – $74,250 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.