Administrative Coordinator - Medical Genetics Practice

Mount Sinai; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

Mount Sinai seeks an Administrative Coordinator to support the Inherited Metabolic Diseases Service and the Clinical Genetics Service. The role provides hands-on administrative and care coordination, ensuring timely patient access through referral management and Epic work queue maintenance.

You will collaborate with two senior administrative coordinators, coordinate with insurance payers, and maintain documentation in the Epic EMR.

Qualifications

• Bachelor's degree or equivalent combination of applicable experience.
• 5 years related administrative or business experience required; supervisory experience preferred.

Responsibilities

• Manage daily referral work queues in Epic for Metabolic and Clinical Genetics Services.
• Review and follow up on referrals to support timely scheduling.
• Provide administrative support to geneticists, genetic counselors, nurse practitioners, and dietitians.
• Serve as a point of contact for patients, families, and referring providers.
• Maintain accurate documentation in the Epic electronic medical record.

Skills

Attention to detail

Follow-up

Organizational skills

Written and verbal communication

Independent and collaborative work

Education

Bachelor's degree

Tools

Epic EHR

Job description

The Administrative Coordinator supports the Inherited Metabolic Diseases Service and the Clinical Genetics Service by providing hands-on administrative and care coordination support to a multidisciplinary clinical team. This role helps ensure timely patient access to care through referral management, Epic work queue maintenance, insurance coordination, and cross-coverage of both services. The coordinator works alongside two experienced administrative coordinators currently in
these roles.

Key Responsibilities

• Manage daily referral work queues in Epic for Metabolic and Clinical Genetics Services
• Review and follow up on referrals to support timely scheduling
• Provide administrative support to geneticists, genetic counselors, nurse practitioners, and dietitians
• Serve as a point of contact for patients, families, and referring providers
• Maintain accurate documentation in the Epic electronic medical record

Metabolic Service-Specific

• Obtain prior authorizations for specialty medications, metabolic formulas, and medical foods
• Coordinate with insurance payers, pharmacies, and vendors
• Track approvals, denials, and renewal timelines

Team Collaboration & Cross-Coverage

• Provide cross-coverage across both services to ensure continuity
• Partner closely with two experienced administrative coordinators for shared coverage and training

• Bachelors Degree or equivalent combination of applicable
• 5 years related administrative or business experience required. Some supervisory experience preferred. experience and education
• Strong attention to detail, follow-up, and organizational skills
• Ability to work independently and collaboratively
• Clear written and verbal communication skills