Epic Credentialed Trainer: On-Site Educator & Ops Expert

Universal Health Services, Inc.; Riverside (CA); On-site; USD 80,000 - 105,000; Full time

Benefits offered by this job

Challenging and rewarding work

Growth and Development Opportunities

Competitive Compensation

Job summary

Universal Health Services, Inc. is seeking an on-site Trainer/Educator to deliver and maintain Epic training programs for clinical and administrative roles. You will collaborate with management and principal trainers to ensure accurate workflows and effective end-user support.

The role requires experience with Epic across operations such as clinical documentation, orders, scheduling, billing, and claims processing, with a focus on clear communication and hands-on assistance to trainees.

Qualifications

• AA degree in computer science or related field is preferred; Healthcare operations experience is required.
• Minimum two years of experience in healthcare operations using Epic and understanding workflows.
• Current Epic certification(s) required; new hires must complete Epic training within 60 days of hire.

Responsibilities

• Facilitates and leads courses as assigned, including setup before each class, active facilitation of each class, and appropriate follow-up after each class.
• Design, develop, and maintain instructional materials.
• Maintains policy and procedure documentation.
• Share feedback from others and help to incorporate feedback into existing training and training administration procedures.
• Maintains proficiency with current and new/upcoming Epic features.
• Assists with building and testing of training environments and providing support and troubleshooting issues.
• Presents information verbally and in writing in a clear and easy-to-understand manner.
• Follows up with trainees outside of the classroom to offer additional support.
• Serves as an expert educator to internal staff.
• Performs other duties as assigned.

Skills

Epic knowledge

Training/education experience

Education

AA degree in computer science or related field

Epic certification(s)

Job description

Universal Health Services, Inc. is seeking an on-site Trainer/Educator to deliver and maintain Epic training programs for clinical and administrative roles. You will collaborate with management and principal trainers to ensure accurate workflows and effective end-user support.

The role requires experience with Epic across operations such as clinical documentation, orders, scheduling, billing, and claims processing, with a focus on clear communication and hands-on assistance to trainees.