Epic Clinical Systems Trainer Lead

University of Miami; United States; Remote; USD 105,000 - 145,000; Full time

Benefits offered by this job

Competitive salaries

Comprehensive benefits package

Job summary

The University of Miami Health System (UHealth) is seeking an Epic Principal Trainer 2 to lead end-user training for clinical systems essential to patient care. The role emphasizes training design, environment builds, and on-going curriculum development across multiple modules.

You will design e-learning modules, manuals, and evaluation plans while aligning with policy and business needs. On-site duties at Grand Central require flexibility, collaboration, and strong instructional delivery.

Qualifications

• Bachelor’s degree in relevant field.
• Minimum 3 years of relevant experience.
• Ability to communicate effectively in both oral and written form.
• Ability to maintain effective interpersonal relationships.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
• Proficiency in computer software (i.e. Microsoft Office).
• Ability to process and handle confidential information with discretion.
• Ability to work evenings, nights, and weekends as necessary.
• Any appropriate combination of relevant education, experience and/or certifications may be considered.

Responsibilities

• Participates in pre-production simulations, workflow integration, testing, and validation of system functionality.
• Provides end-user training on the various clinical systems’ applications supported by the IT Training department.
• Develops training project plans in correlation with IT project planning and guidelines to meet implementation deadlines.
• Develops lesson plans and curriculum design, training manuals, classroom exercises, competency assessment and testing, and online computer-based learning modules in support of employee roles and job functions that need to use clinical systems to complete their work.
• Participates in application testing, simulations, and go-live activities, including production.
• Collaborates with analysts on application changes and new features to develop training strategies.
• Reviews the interaction with stakeholders, the business community, and end-users to ensure training meets UHealth’s business/clinical needs.
• Reviews the status of projects and issues on an ongoing basis with leadership.
• Analyzes, designs, builds, tests, and troubleshoot application and technical issues related to training environments (MST).
• Participates in on-call scheduling as required.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Skills

Effective communication

Interpersonal skills

Problem-solving

Organizational skills

Discretion with confidential info

Evenings/nights/weekends availability

Microsoft Office proficiency

Education

Bachelor's degree in relevant field

Minimum 3 years of relevant experience

Tools

Microsoft Office

Job description

The University of Miami Health System (UHealth) is seeking an Epic Principal Trainer 2 to lead end-user training for clinical systems essential to patient care. The role emphasizes training design, environment builds, and on-going curriculum development across multiple modules.

You will design e-learning modules, manuals, and evaluation plans while aligning with policy and business needs. On-site duties at Grand Central require flexibility, collaboration, and strong instructional delivery.