Epic Clinical Sr. Reporting Business Analyst

Northeast Georgia Health System; Athens (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

Northeast Georgia Health System (NGHS) is seeking a Reporting Business Analyst Senior to lead analytics work across the Data and Analytics Team. The role focuses on real-time or near real-time reporting from the Epic production database using Reporting Workbench, RW SQL, and radar dashboards, with emphasis on guiding end-users and transforming requirements into actionable insights.

Responsibilities include mentoring analysts, partnering with clinical and operational stakeholders, and driving

Qualifications

• Epic Cogito fundamentals and Cogito Tools Administration required.
• Clarity on data models (Clarity, Caboodle) and related certifications preferred.
• Minimum six years of BI/analytic reporting experience with EPIC Reporting Workbench and Radar dashboards.

Responsibilities

• Assess customer analytic needs and align them with analytic solutions.
• Develop real-time or near real-time reports from Epic Production database (Reporting Workbench) and create dashboards using Radar.
• Train and document self-service analytics usage (Slicer Dicer, Qlik Sense) for business stakeholders.
• Mentor junior analysts and enforce reporting best practices across projects.
• Plan retirement of legacy tools and transition to RW SQL, Qlik and newer technologies.

Skills

SQL

Data analysis

Stakeholder comms

Project management

ETL concepts

Education

Bachelor's Degree in Computer Science or related field

Tools

Epic Reporting Workbench

Radar dashboards

Slicer Dicer

Qlik Sense

RW SQL

Job description

Administrative & Clerical Work Shift/Schedule:

8 Hr Evening - Morning Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. The Reporting Business Analyst Sr. is a senior member of the Data and Analytics Team and is responsible for assessing customer analytic needs and providing guidance on best possible course of action to address. The Report Business Analyst Sr. will be familiar with end-users workflows and well-versed in the complete catalog of NGHS' Analytics tools in order to be able to align the customers business requirement with the analytic solutions most appropriate for meaningful, actionable intelligence. This role will have primary responsibilities for real-time or near real-time applications reports that are generated from the Epic production database using Reporting Workbench, develop custom metrics & RW SQL reports as well as operational dashboards using Radar. This role will have extensive interaction with operational team members and leadership, and will be tasked with analysis of business data and analytics requirements, and the transformation of those requirements into analytics solutions. The Reporting Business Analysts will also partner with the NGHS Technical Training team to develop and Implement training and documentation solutions that enable business stakeholders to get the most out of self-service analytics tools, such as Slicer Dicer and Qlik Sense. Reporting Business Analyst Sr. will also be instrumental in establishing and enforcing best practices, mentoring junior analyst team members in both the technical and functional areas. This Reporting Business Analyst Sr. will also work closely with the manager in prioritizing the intake of requests, enhancements and projects. This person should also be able to keep up with Epic updates and plan for retiring legacy assets and converting them to new tools & technologies. Strong project management skills; Demonstrated ability to achieve results through team efforts, willingness to challenge established practices draw relevant conclusions. Leads and coaches team members to achieve goals, objectives and personal growth.

Epic Cogito fundamentals, Cogito Tools Administration, Clarity Data Model, Caboodle Data Model and one of the two (clinical/access data model) certifications/accreditation required. (Additional applicable software experience will be considered ). Bachelors Degree Required in Computer Science or related field. In lieu of Bachelors Degree related experience in the field, ten (10) years progressively responsible, professional job specific work experience and an equivalent combination of education and training that provides the required knowledge, skills and abilities, combined with demonstrated professional growth and achievement.

A minimum of six (6) years experience with various BI and other analytic reporting software applications with at least 2 of these years in EPIC Reporting Workbench reports and radar dashboards. Prior experience providing production level support and/or development in business intelligence (BI) environments. Excellent SQL skills - with the ability to write complex queries that perform well against high volume datasets. Strong knowledge and experience in data warehouse concepts, enterprise data management practices, participation in strategy discussions is needed.

demonstrated ability to work with management and customers; must be committed to superb customer service. Excellent communication (written, verbal and presentation) and people-facing skills, Proven ability to maintain positive peer, customer relationships, interacting positively and productively with teams across organizational lines. Demonstrates skills in critical thinking, and consensus and relationship building. Understanding of the full reporting delivery life cycle, from requirements definition to report development and testing required as well as understanding of data management best practices and proper use of data management technologies. Experience in creating and maintaining reports that summarize data to be used by management. Must be able to function in dynamic environment subject to changes in schedules and priorities, working on multiple projects/ issues concurrently. Responsibilities may require evening and weekend work in response to needs of the systems supported. Understands healthcare, hospital and ambulatory terminology, business practices, and industry trends and ideas for data analysis, including regulatory regulations such as HIPAA, DNV and MIPS. Experience in understanding end user needs and gathering requirements, determining data specifications, designing solutions, or modifying existing work to meet new or changing needs. Knowledge of clinical documentation and orders databases, data conversion models, workflows, master files, category lists, synonyms and preference lists. Experience in understanding end user workflows and determining the most appropriate analytics solutions that supports the operational workflows that will provide end users with the data that is needed in the manner that is needed in order to solve the end user's business problems. Ability to perform job duties independently with minimal supervision and assist other team members in leading complex projects from inception to completion. Maintains a service oriented approach with customers, providing follow up and responding to issues/ concerns in a timely manner. Answer staff and client questions in person, via email and via phone. summarizing clinical, financial, or operational data for review by executives, managers, physicians and other stakeholders using the Epic Cogito BI tools (Reporting Workbench, Radar, or Slicer Dicer) or Qlik Sense. Utilizes the report request and development process, including the development of an understanding of a report request, assessment of the appropriate tool to be used to provide the data, creation of a report specification in partnership with the operational stakeholder and application analyst, development of the report and validation of the report by the operational stakeholder to ensure quality, timeliness and accountability. Partners with operational stakeholders to understand current reporting, analytics and data needs/requests and help determine the best approach to meeting those needs. Partners with operational stakeholders to develop data requirements/specifications so that the appropriate report or dashboard can be developed to meet the need. Partners with operational stakeholders to validate reports, dashboards and analytics to ensure that the data that is being produced is accurate and represents what the end user needs. Prepares and maintains key documents and technical specifications for new and existing solutions. In partnership with the Technical Training team, educates and supports end users in specific operational areas in their use of self-service reporting tools like Epic's Slicer Dicer program, Epic's Universes and Cubes, and Qlik Sense. Partners with the Epic application teams to ensure that roles/security templates or end users in Epic have the appropriate access to reports and dashboards. Works closely with end-users to identify and explain data and reporting discrepancies. Document standards and best practices and enforce through code reviews of reports to ensure they are being followed. Plan and execute for retirement of legacy tools (Crystal reports) and conversion to evolving technologies (RW SQL, Qlik etc.).

Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.