Epic Clinical Information Systems Analyst II – Inpatient

Adventist HealthCare; United States; On-site; USD 83,000 - 125,000; Full time

Benefits offered by this job

Free parking

Health insurance

Disability insurance

Retirement match

Paid time off

Tuition reimbursement

Employee assistance program

Job summary

Adventist HealthCare seeks an experienced Epic Clinical Information System Analyst II in the Epic Program Department to support and optimize Epic applications across clinical workflows. You will design workflows, configure Epic modules, perform testing, manage incidents, and lead small-to-medium projects with cross‑functional teams to meet business needs and timelines.

This role requires Epic certification (or to obtain it within the required timeframe), and may involve travel, on‑call or

Qualifications

• Bachelor's degree from an accredited college or university in healthcare, information systems, business, or a related field.
• 5-6 years of direct clinical, healthcare operations, clinical information systems, application support, or related experience, including experience with system implementation, optimization, or production support.
• Epic experience is preferred.
• Epic certification in the assigned application(s) is required or must be obtained within the timeframe established by AHC and maintained thereafter.
• Current clinical licensure is preferred when relevant to the assigned application.
• Must be able to complete required Epic training, projects, and examinations and participate in travel, on-call coverage, and extended-hour support as business needs require.

Responsibilities

• Independently analyses intermediate-to-advanced operational and clinical requirements; designs workflows and configures, builds, tests, validates, and maintains Epic application functionality using established standards and best practices.
• Owns complex application incidents and requests; performs root-cause analysis, coordinates cross-application troubleshooting, implements sustainable resolutions, and ensures timely communication with affected users and leaders.
• Plans and leads small-to-medium application projects, enhancements, upgrades, and process-improvement initiatives; manages requirements, scope, milestones, dependencies, risks, testing, and implementation activities.
• Serves as a liaison among end users, operational leaders, Epic representatives, and technical and application teams; facilitates workflow decisions and ensures solutions meet business needs, deliverables, and timelines.
• Participates in go-lives, upgrades, downtimes, and on-call or extended-hour support; communicates project and issue status, risks, dependencies, and escalation needs to leadership.

Job description

Adventist HealthCare seeks an experienced Epic Clinical Information System Analyst II in the Epic Program Department to support and optimize Epic applications across clinical workflows. You will design workflows, configure Epic modules, perform testing, manage incidents, and lead small-to-medium projects with cross‑functional teams to meet business needs and timelines.

This role requires Epic certification (or to obtain it within the required timeframe), and may involve travel, on‑call or