Epic Clinical Delivery Lead | Healthcare Transformation

RSM US LLP; Dallas (TX); Hybrid; USD 95,000 - 192,000; Full time

Job summary

RSM US LLP in Dallas seeks an Epic Clinical Subject Manager & Project Manager to deliver Epic-based clinical solutions across multiple engagements. You will lead design, validation, testing, and go-live activities while coordinating physicians, nurses, IT, and vendors to ensure success.

This role requires Epic certification, 7+ years of hands-on Epic experience, and strong leadership with excellent communication.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Active Epic certification in at least one clinical Epic application is required.
• 7+ years of hands-on Epic clinical implementation, optimization, support, or healthcare operations experience.
• Experience supporting Epic clinical projects, implementations, or major workstreams.
• Strong understanding of ambulatory, inpatient, emergency, perioperative, pharmacy, or ancillary clinical workflows.
• Experience managing project plans, risks, timelines, and stakeholder expectations.
• Proven ability to support multiple concurrent engagements.
• Prior experience mentoring staff or leading small teams.
• Strong written and verbal communication skills.

Responsibilities

• Perform hands-on Epic clinical delivery work across implementations, optimizations, upgrades, and stabilization engagements.
• Serve as an Epic subject matter expert or workstream lead on client engagements as needed.
• Support clinical workflow design, build validation, testing, go-live readiness, post-go-live support, and command center operations.
• Analyze current-state clinical workflows and identify opportunities to improve provider efficiency and patient outcomes.
• Ensure solutions align with Epic best practices, regulatory expectations, and sustainability.
• Develop and manage project plans, timelines, RAID logs, and status reporting.
• Coordinate cross-functional teams and drive accountability across stakeholders.
• Facilitate working sessions, governance meetings, and executive updates.
• Maintain delivery quality, scope control, and timely issue escalation.
• Travel 25%–75% as needed for client engagements.

Skills

Epic delivery expertise

Project management

Stakeholder collaboration

Communication skills

Leadership

Education

Bachelor's degree or equivalent

Epic Certification (Active)

Tools

Epic Systems

PMO tools / RAID management

Job description

RSM US LLP in Dallas seeks an Epic Clinical Subject Manager & Project Manager to deliver Epic-based clinical solutions across multiple engagements. You will lead design, validation, testing, and go-live activities while coordinating physicians, nurses, IT, and vendors to ensure success.

This role requires Epic certification, 7+ years of hands-on Epic experience, and strong leadership with excellent communication.