Epic Clin Doc Analyst

Globalpoint; North Carolina; On-site; USD 96,000 - 165,000; Part time

Job summary

Globalpoint is seeking a contractor to build, maintain and improve Epic ClinDoc tools across 13 state-operated facilities in North Carolina. The role focuses on efficient, compliant documentation workflows for nursing, therapies, behavioral health and long-term care, with on‑call rotations for urgent after-hours support.

You will collaborate with clinical end users to gather requirements, document workflows, perform testing and go‑live validation, assist with training materials, and troubleshoot

Qualifications

• Experience with Epic ClinDoc workflows in a healthcare setting.
• Ability to gather requirements and translate them into working clinical documentation processes.
• Understanding of CMS and Joint Commission documentation standards.

Responsibilities

• Provide application support and build for Epic Clinical Documentation, including nursing, therapies (PT/OT/SLP/Rehab), behavioral health, and long-term care workflows.
• Collaborate with clinical end users to gather requirements, document workflows, and implement changes.
• Perform system testing, validation, and end-user support during Epic build, upgrades, and go-live.
• Assist with Epic training creation for clinical documentation users.
• Troubleshoot issues reported through ServiceNow and provide timely resolutions or expand appropriately.
• Support regulatory and compliance requirements for documentation standards (CMS, Joint Commission, State policies).
• Work closely with other Epic module teams (Orders, HIM, Identity, etc.) to ensure workflow integration.

Skills

Communication

Regulatory awareness

Team collaboration

Tools

Epic ClinDoc

ServiceNow

Job description

The contractor will build, maintain and improve Epic ClinDoc tools in 13 state-operated healthcare facilities. The goal is documentation workflows that are accurate, efficient and compliant with regulations. These workflows cover nursing, therapies (PT/OT/SLP/Rehab), behavioral health and long-term care. The contractor will also take part in an on-call rotation and give urgent after-hours support to keep patient care running and fix critical issues quickly.

Key Responsibilities

• Provide application support and build for Epic Clinical Documentation, including nursing, therapies (PT/OT/SLP/Rehab), behavioral health, and long-term care workflows.
• Collaborate with clinical end users to gather requirements, document workflows, and implement changes.
• Perform system testing, validation, and end-user support during Epic build, upgrades, and go-live.
• Assist with Epic training creation for clinical documentation users.
• Troubleshoot issues reported through ServiceNow and provide timely resolutions or expand appropriately.
• Support regulatory and compliance requirements for documentation standards (CMS, Joint Commission, State policies).
• Work closely with other Epic module teams (Orders, HIM, Identity, etc.) to ensure workflow integration.