The contractor will build, maintain and improve Epic ClinDoc tools in 13 state-operated healthcare facilities. The goal is documentation workflows that are accurate, efficient and compliant with regulations. These workflows cover nursing, therapies (PT/OT/SLP/Rehab), behavioral health and long-term care. The contractor will also take part in an on-call rotation and give urgent after-hours support to keep patient care running and fix critical issues quickly.
Key Responsibilities
- Provide application support and build for Epic Clinical Documentation, including nursing, therapies (PT/OT/SLP/Rehab), behavioral health, and long-term care workflows.
- Collaborate with clinical end users to gather requirements, document workflows, and implement changes.
- Perform system testing, validation, and end-user support during Epic build, upgrades, and go-live.
- Assist with Epic training creation for clinical documentation users.
- Troubleshoot issues reported through ServiceNow and provide timely resolutions or **escalate** appropriately.
- Support regulatory and compliance requirements for documentation standards (CMS, Joint Commission, State policies).
- Work closely with other Epic module teams (Orders, HIM, Identity, etc.) to ensure workflow integration.
Skill Matrix
- Epic Clin Doc certification Required 7 Years
- Epic implementation or operations support experience Required 7 Years
- Strong understanding of clinical documentation practices in healthcare settings Required 7 Years
- Ability to analyze workflow needs and translate them into Epic configuration. Required 7 Years
- Epic Behavioral Health (BH) and/or Long-Term Care (LTC) certification strongly preferred. Highly desired 3 Years
- Previous experience as an Epic Clinical Documentation Analyst or Builder in a healthcare environment. Required 7 Years
Benefits at IntelliBee
- Long-Term Stability: Join us on a multi-year opportunities with room to grow.
- Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
- Future Planning: Enroll in our 401(k) program and invest in your financial security.
- GC Assistance: We support immediate Green Card processing, if required.