Epic ClinDoc Specialist — On-Call Workflow Engineer

Globalpoint; North Carolina; On-site; USD 96,000 - 165,000; Part time

Job summary

Globalpoint is seeking a contractor to build, maintain and improve Epic ClinDoc tools across 13 state-operated facilities in North Carolina. The role focuses on efficient, compliant documentation workflows for nursing, therapies, behavioral health and long-term care, with on‑call rotations for urgent after-hours support.

You will collaborate with clinical end users to gather requirements, document workflows, perform testing and go‑live validation, assist with training materials, and troubleshoot

Qualifications

• Experience with Epic ClinDoc workflows in a healthcare setting.
• Ability to gather requirements and translate them into working clinical documentation processes.
• Understanding of CMS and Joint Commission documentation standards.

Responsibilities

• Provide application support and build for Epic Clinical Documentation, including nursing, therapies (PT/OT/SLP/Rehab), behavioral health, and long-term care workflows.
• Collaborate with clinical end users to gather requirements, document workflows, and implement changes.
• Perform system testing, validation, and end-user support during Epic build, upgrades, and go-live.
• Assist with Epic training creation for clinical documentation users.
• Troubleshoot issues reported through ServiceNow and provide timely resolutions or expand appropriately.
• Support regulatory and compliance requirements for documentation standards (CMS, Joint Commission, State policies).
• Work closely with other Epic module teams (Orders, HIM, Identity, etc.) to ensure workflow integration.

Skills

Communication

Regulatory awareness

Team collaboration

Tools

Epic ClinDoc

ServiceNow

Job description

Globalpoint is seeking a contractor to build, maintain and improve Epic ClinDoc tools across 13 state-operated facilities in North Carolina. The role focuses on efficient, compliant documentation workflows for nursing, therapies, behavioral health and long-term care, with on‑call rotations for urgent after-hours support.

You will collaborate with clinical end users to gather requirements, document workflows, perform testing and go‑live validation, assist with training materials, and troubleshoot