Epic Cheers CRM Analyst (Remote)

Cedent; United States; Remote; USD 55,104 - 82,656; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Job summary

A leading CRM solutions provider is seeking an Analyst to manage the build of Epic Cheers CRM, requiring strong experience in campaign CRM and healthcare. The position involves implementing call center operations and configuration management. The role is contractual, lasting 3-4 months, and is available to candidates in EST or CST time zones. Competitive hourly compensation ranges from $40 to $60, along with benefits including health, dental, and vision insurance.

Qualifications

• Strong experience with Epic Cheers CRM and Campaign CRM.
• Previous experience in the healthcare industry is essential.
• Experience managing call center operations.

Responsibilities

• Full build and configuration of Epic Cheers CRM.
• Assist team in getting the build going and hand over.
• Implement and manage call center operations and campaign CRM.

Skills

Epic Cheers CRM experience

Healthcare industry experience

Call center management experience

Implementation and management skills

Job description

Overview

Analyst with Epic Cheers CRM to help get the Build going for the team then pass off for them to take over.

Responsibilities

• Full build and configuration of Epic Cheers CRM experience.
• Assist in getting the build going for the team and hand over.
• Work on a 3‑4 month contract.
• Implement and manage call center operations and campaign CRM.
• Ensure deployment in the healthcare domain.
• Must be in EST or CST time zones.

Qualifications

• Strong Epic Cheers CRM and Campaign CRM experience.
• Healthcare industry experience.
• Call center management experience.
• Implementation and management skills.
• Availability in EST or CST (not MST or PST).

Compensation

• Hourly Rate Range - $40-$60/ hr

Benefits Offered

• Health, Dental, Vision Insurance

Deadline: Applications accepted until 10/30/2025 at 11:59 PM CST

We are an Equal Pay Employer. All employment decisions, including compensation, benefits, hiring, training, and promotions, are made based on merit, qualifications, and business needs. We do not discriminate on the basis of gender, race, ethnicity, age, disability, sexual orientation, or any other protected characteristic. We are committed to ensuring equal pay for equal work and regularly review our compensation practices to promote fairness, equity, and transparency across our organization.