Epic-Centric Digital Health Solutions Lead

Beacon Hill Staffing Group; Milwaukee (WI); On-site; USD 140,000 - 190,000; Full time

Job summary

Beacon Hill Staffing Group seeks a Digital Health Solutions Lead to shape and deliver technology that enhances patient interaction with healthcare services. This hands-on leader connects patient needs, workflows, and Epic capabilities to create practical digital experiences.

You'll guide Epic design decisions, partner with clinical and technical teams, and drive solution delivery from discovery through implementation, balancing architecture with practical delivery.

Qualifications

• 5+ years of progressive IT experience in healthcare or similar environments.
• Hands-on Epic experience, with patient access/engagement capabilities.
• Two or more current Epic certifications.
• Experience owning application builds, enhancements, implementations, or similarly complex technical initiatives.
• Understanding of how technology decisions affect workflows, end users, and the patient experience.
• Experience collaborating across technical and operational teams to solve problems beyond a single application.
• Strong communication skills to explain complex technical concepts to nontechnical audiences.
• Experience with solution design, process improvement, technical planning, or project leadership.
• Bachelor's degree or equivalent education/experience.

Responsibilities

• Shape solutions that improve digital patient engagement, access, communication, and care experiences.
• Guide technical design decisions for patient-facing Epic capabilities and connected workflows.
• Identify opportunities to simplify processes and improve how digital tools support patients and healthcare teams.
• Contribute to tactical priorities and longer-range technology planning.
• Lead Epic build and enhancement efforts across initiatives like MyChart, Ambulatory, Cadence, and Healthy Planet.
• Develop workflows involving patient outreach, self-service capabilities, messaging, and digital care programs.
• Evaluate solution options, dependencies, risks, and implementation approaches.
• Maintain a balance between thoughtful architecture and practical delivery.
• Lead discovery and solutioning conversations with cross-functional groups.
• Translate technical concepts for nontechnical audiences and present progress to leadership.
• Mentor teammates and share Epic/digital health expertise through documentation.
• Help teams establish priorities and maintain delivery momentum.

Skills

Epic expertise

Healthcare IT leadership

Stakeholder management

Technical communication

Solution design

Education

Bachelor's degree

Tools

Epic

MyChart

Cadence

Healthy Planet

Job description

Beacon Hill Staffing Group seeks a Digital Health Solutions Lead to shape and deliver technology that enhances patient interaction with healthcare services. This hands-on leader connects patient needs, workflows, and Epic capabilities to create practical digital experiences.

You'll guide Epic design decisions, partner with clinical and technical teams, and drive solution delivery from discovery through implementation, balancing architecture with practical delivery.