Epic Care Analyst

HCL Technologies Limited; Phoenix (AZ); On-site; USD 95,000 - 151,000; Full time

Job summary

HCL Technologies Limited in Phoenix, AZ, seeks a senior interoperability architect to lead end-to-end Epic Care Everywhere and EpicCare Link implementations, collaborating with clinicians, operations and IT teams.

You will drive data-exchange projects across HIE networks, configure security, patient identity workflows, and guide client workshops, testing, go-live support, and ongoing enhancements in a fast-paced healthcare environment.

Qualifications

• Bachelor's degree in Computer Science, Health Informatics, Information Systems, or related field.
• 8+ years of healthcare IT experience with Epic implementation and support engagements.
• Epic Care Everywhere Certification (Mandatory).
• Proven experience implementing and supporting EpicCare Link solutions.
• Strong understanding of Health Information Exchange (HIE) architectures and interoperability workflows.
• Hands-on experience with HL7, FHIR, CCD/C-CDA, Carequality, and CommonWell frameworks.
• Experience working with hospitals, physician groups, healthcare networks, and external provider organizations.
• Strong understanding of patient identity management and clinical information exchange processes.
• Ability to lead client-facing workshops and provide consultative recommendations.
• Excellent stakeholder management, communication, and presentation skills.

Responsibilities

• Lead end-to-end implementation, optimization, and support of Epic Care Everywhere and EpicCare Link applications.
• Collaborate with clinical, operational, and technical stakeholders to gather interoperability and information-sharing requirements.
• Configure and maintain Care Everywhere data exchange capabilities across internal and external healthcare organizations.
• Implement and support EpicCare Link portals for affiliated physicians, community providers, partner hospitals, and external healthcare organizations.
• Drive onboarding and integration of external entities into Health Information Exchange (HIE) networks.
• Configure provider access, security templates, user roles, workflows, and access controls within EpicCare Link.
• Facilitate data sharing initiatives using Carequality, CommonWell, HL7, FHIR, and other interoperability frameworks.
• Work with integration teams to resolve data exchange, connectivity, patient matching, and information reconciliation issues.
• Support patient identity management and cross-organizational clinical information sharing workflows.
• Develop functional specifications, design documents, workflow diagrams, test plans, and operational documentation.
• Lead solution workshops and client discussions related to interoperability strategy and implementation.
• Coordinate unit testing, integrated testing, regression testing, UAT, and deployment activities.
• Provide go-live, hypercare, and production support.
• Support Epic upgrades, enhancements, and interoperability roadmap initiatives.
• Ensure compliance with healthcare privacy, security, and regulatory requirements.
• Mentor junior analysts and consultants while providing best-practice guidance to project teams.

Skills

Epic Care Everywhere

EpicCare Link

HIE architectures

HL7/FHIR

CCD/C-CDA

Carequality

CommonWell

Client-facing workshops

Stakeholder management

Education

Bachelor's degree in Computer Science, Health Informatics, Information Systems, or related field

Tools

HL7

FHIR

CCD/C-CDA

Carequality

CommonWell

Job description

• Lead end-to-end implementation, optimization, and support of Epic Care Everywhere and EpicCare Link applications.
• Collaborate with clinical, operational, and technical stakeholders to gather interoperability and information-sharing requirements.
• Configure and maintain Care Everywhere data exchange capabilities across internal and external healthcare organizations.
• Implement and support EpicCare Link portals for affiliated physicians, community providers, partner hospitals, and external healthcare organizations.
• Drive onboarding and integration of external entities into Health Information Exchange (HIE) networks.
• Configure provider access, security templates, user roles, workflows, and access controls within EpicCare Link.
• Facilitate data sharing initiatives using Carequality, CommonWell, HL7, FHIR, and other interoperability frameworks.
• Work with integration teams to resolve data exchange, connectivity, patient matching, and information reconciliation issues.
• Support patient identity management and cross-organizational clinical information sharing workflows.
• Develop functional specifications, design documents, workflow diagrams, test plans, and operational documentation.
• Lead solution workshops and client discussions related to interoperability strategy and implementation.
• Coordinate unit testing, integrated testing, regression testing, UAT, and deployment activities.
• Provide go-live, hypercare, and production support.
• Support Epic upgrades, enhancements, and interoperability roadmap initiatives.
• Ensure compliance with healthcare privacy, security, and regulatory requirements.
• Mentor junior analysts and consultants while providing best-practice guidance to project teams.

Job description:

Job Summary

• Lead end-to-end implementation, optimization, and support of Epic Care Everywhere and EpicCare Link applications.
• Collaborate with clinical, operational, and technical stakeholders to gather interoperability and information-sharing requirements.
• Configure and maintain Care Everywhere data exchange capabilities across internal and external healthcare organizations.
• Implement and support EpicCare Link portals for affiliated physicians, community providers, partner hospitals, and external healthcare organizations.
• Drive onboarding and integration of external entities into Health Information Exchange (HIE) networks.
• Configure provider access, security templates, user roles, workflows, and access controls within EpicCare Link.
• Facilitate data sharing initiatives using Carequality, CommonWell, HL7, FHIR, and other interoperability frameworks.
• Work with integration teams to resolve data exchange, connectivity, patient matching, and information reconciliation issues.
• Support patient identity management and cross-organizational clinical information sharing workflows.
• Develop functional specifications, design documents, workflow diagrams, test plans, and operational documentation.
• Lead solution workshops and client discussions related to interoperability strategy and implementation.
• Coordinate unit testing, integrated testing, regression testing, UAT, and deployment activities.
• Provide go-live, hypercare, and production support.
• Support Epic upgrades, enhancements, and interoperability roadmap initiatives.
• Ensure compliance with healthcare privacy, security, and regulatory requirements.
• Mentor junior analysts and consultants while providing best-practice guidance to project teams.

Required Skills & Qualifications

• Bachelor's degree in Computer Science, Health Informatics, Information Systems, or related field.
• 8+ years of healthcare IT experience with Epic implementation and support engagements.
• Epic Care Everywhere Certification (Mandatory).
• Proven experience implementing and supporting EpicCare Link solutions.
• Strong understanding of Health Information Exchange (HIE) architectures and interoperability workflows.
• Hands-on experience with HL7, FHIR, CCD/C-CDA, Carequality, and CommonWell frameworks.
• Experience working with hospitals, physician groups, healthcare networks, and external provider organizations.
• Strong understanding of patient identity management and clinical information exchange processes.
• Ability to lead client-facing workshops and provide consultative recommendations.
• Excellent stakeholder management, communication, and presentation skills.

Preferred Skills

• EpicCare Link Certification.
• Epic Bridges Certification.
• Epic Interoperability Certification.
• Experience with Canadian provincial digital health initiatives and healthcare information exchanges.
• Knowledge of healthcare privacy regulations including PHIPA and related Canadian compliance standards.

We offer:

Pay and Benefits

Pay Range Minimum: $95,000 per year

Pay Range Maximum: $151,000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns [e-mail] investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.