Epic Cadence Patient Access Analyst: Optimize & Support

University of Michigan Health-West; Wyoming (MI); On-site; USD 75,000 - 105,000; Full time

Job summary

University of Michigan Health-West seeks an Epic Cadence Patient Access Analyst (Intermediate) for IT support. The role focuses on configuring Epic Cadence, troubleshooting complex issues, and enhancing patient access workflows with light project coordination. Some on-site presence is required to support end-users in a clinical setting.

The ideal candidate has Epic exposure, experience in application analysis, and strong collaboration with IT and operations teams to optimize workflows.

Qualifications

• Experience as an application analyst or systems analyst with Epic exposure.
• Ability to troubleshoot configurations and support end-users in clinical/operational settings.
• On-site presence required with some field coordination.

Responsibilities

• Configure and maintain Epic Cadence patient access applications.
• Troubleshoot complex issues and support end-users in clinical environments.
• Coordinate with vendors and IT teams for upgrades and optimizations.
• Document workflow improvements and assist with vendor management.

Skills

Epic Cadence knowledge

End-user collaboration

System troubleshooting

Project coordination

Education

Bachelor's degree in CS/IT or related field

Associates degree in CS/IT or related field

High school diploma with 5+ years experience

Tools

Epic Cadence

Epic MyChart

Vendor management tools

Job description

University of Michigan Health-West seeks an Epic Cadence Patient Access Analyst (Intermediate) for IT support. The role focuses on configuring Epic Cadence, troubleshooting complex issues, and enhancing patient access workflows with light project coordination. Some on-site presence is required to support end-users in a clinical setting.

The ideal candidate has Epic exposure, experience in application analysis, and strong collaboration with IT and operations teams to optimize workflows.