Epic Cadence Lead - Referrals & Patient Access

cardamom; United States; On-site; USD 110,000 - 170,000; Full time

Job summary

Cardamom is seeking a Senior Application Advisor to lead the Epic AMS Access team, with Cadence and Referrals responsibility. You will balance hands-on Epic work with team leadership and client partnership.

Ideal candidates are senior Epic analysts who communicate clearly, mentor teammates, and drive delivery across Prelude, Cadence, RTE, and Referrals in a fast-paced, client-focused environment.

Qualifications

• Active Epic Cadence certification required.
• Hands-on Epic Cadence experience: build, maintenance, troubleshooting, optimization, upgrade support.
• Experience with Epic Referrals preferred.
• Experience as Application Lead or Team Lead preferred.
• Experience in AMS/managed services or production support preferred.
• Mentor and support other analysts.
• Excellent written and verbal communication.
• Highly organized with multi-priority management.
• Proactive with ownership; strong client-facing skills.
• Ability to balance leadership with hands-on work.

Responsibilities

• Lead the AMS Access team for Epic Cadence and Referrals.
• Coordinate priorities and workload with Prelude/RTE App Lead.
• Oversee ~14 team members across Prelude, Cadence, RTE and Referrals.
• Provide hands-on Cadence and Referrals expertise while guiding the team.
• Support MOB scope: incidents, upgrade support, maintenance, small projects.
• Mentor team members and provide guidance.
• Identify risks and opportunities for improvement.
• Maintain clear communication with clients and leadership.
• Ensure work aligns with client expectations.
• Participate in troubleshooting, design, build, testing, implementation and support.
• Foster collaborative, accountable team environment.

Skills

Epic Cadence

Team leadership

Mentoring

Communication

Client engagement

Tools

Epic Referrals

Job description

Cardamom is seeking a Senior Application Advisor to lead the Epic AMS Access team, with Cadence and Referrals responsibility. You will balance hands-on Epic work with team leadership and client partnership.

Ideal candidates are senior Epic analysts who communicate clearly, mentor teammates, and drive delivery across Prelude, Cadence, RTE, and Referrals in a fast-paced, client-focused environment.