Epic Cadence Capacity & Scheduling Analyst II

Mount Sinai; United States; On-site; USD 72,000 - 109,000; Full time

Job summary

Mount Sinai Health System in New York seeks a Capacity Management Analyst II to drive advanced scheduling within Epic Cadence and own template design for ambulatory care. You will provide decision support, act as SME, and mentor others while collaborating with Access Centers and DTP teams.

Ideal candidates have 2–3 years in healthcare operations and strong Epic Cadence proficiency, with proven experience in template management and go-live activities. On-site role with cross-team collaboration.

Qualifications

• Bachelor's degree preferred or equivalent knowledge and experience.
• Epic proficiency and scheduling expertise required.
• Experience with template management and decision support is essential.

Responsibilities

• Lead advanced template management requests for ambulatory scheduling.
• Provide decision support for scheduling across Access Center and specialties.
• Serve as SME for Epic Cadence and related workflows.
• Collaborate with Capacity Management Team to complete tasks and projects.
• Assist with go-live support and post-implementation client support.
• Analyze data streams to improve scheduler accuracy and efficiency.
• Communicate effectively with stakeholders and external clients.

Skills

Epic Cadence scheduling

Advanced scheduling

Decision trees

Template management

Analytical frameworks

Client communication

Go-live support

Epic Cadence SME

Education

Bachelor's degree preferred

High School diploma with equivalent experience

Tools

Microsoft Office

Visio

Epic Prelude

Job description

Mount Sinai Health System in New York seeks a Capacity Management Analyst II to drive advanced scheduling within Epic Cadence and own template design for ambulatory care. You will provide decision support, act as SME, and mentor others while collaborating with Access Centers and DTP teams.

Ideal candidates have 2–3 years in healthcare operations and strong Epic Cadence proficiency, with proven experience in template management and go-live activities. On-site role with cross-team collaboration.