Epic ASAP Application Coordinator

BCforward; United States; Remote; USD 110,000 - 140,000; Full time

Job summary

BCforward is seeking an Epic ASAP Application Coordinator for a remote role with PST hours. The candidate should hold Epic ASAP Certification and bring 7+ years of hands-on Epic build and application support experience focused on Emergency Department operations.

Strong knowledge of ED workflows, triage, patient tracking, documentation, orders management, system configuration, optimization and production support is required, along with ability to work with ED clinicians and multidisciplinary

Qualifications

• Epic ASAP certification and 7+ years of hands-on Epic build and application support experience in Emergency Department operations.
• Strong knowledge of ED workflows, triage, patient tracking, documentation, and orders management.
• Experience with enhancements, change management, incident resolution, upgrades, testing and production support.
• Ability to work closely with ED clinicians and multidisciplinary teams to implement and support Epic solutions.

Responsibilities

• Provide ongoing Epic ASAP application support for ED operations.
• Assist with enhancements, testing, upgrades and production support activities.
• Collaborate with ED clinicians and operational leaders to optimize Epic workflows.
• Coordinate incident resolution and change management processes as needed.

Skills

Epic ASAP certification

Epic build & application support

ED workflows

Orders management

Education

Clinical background in Emergency Department

Job description

Title - Epic ASAP Application Coordinator

Location – Remote - PST hours

• Epic ASAP Certified (Active Certification) with 7+ years of hands-on Epic build and application support experience supporting Emergency Department operations.
• Strong knowledge of ED workflows, triage, patient tracking, documentation, orders management, system configuration, optimization and production support.
• Experience with enhancements, change management processes, incident resolution, upgrades, testing, and production support activities.
• Ability to work closely with ED clinicians, operational leaders, and multidisciplinary teams to implement and support Epic solutions.
• Prior clinical background (Emergency Department, RN, Paramedic, Emergency Services, or related healthcare experience) preferred.