EPIC APPLICATION MANAGER-INFORMATION SYSTEMS

Union-Health; Terre Town (IN); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Part-time and Full-time schedules

Comprehensive Benefits

Paid Time Off starting day one

Tuition reimbursement

Career Paths

Success Sharing

403b Retirement Employer Match

Much More!

Job summary

Union Health is seeking an Epic Application Manager to lead a team of analysts and coordinators across Epic modules. You will partner with IT, clinical, and operations leaders to ensure system functionality aligns with organizational goals and patient care standards.

The role focuses on overseeing Epic support, upgrades, and optimization while maintaining compliance with policies and change control. Strong leadership and Epic certification are required.

Qualifications

• 5+ years of EMR Epic application experience, including at least 2 years in a team leadership or management role.
• Epic experience is preferred.
• Current Epic certification in one or more applications (e.g., Epic Ambulatory, Epic Inpatient, Epic Resolute) or willing to obtain within 90 days.
• Proven leadership in Epic or other implementations, upgrades, or optimization efforts.
• Strong understanding of healthcare operations and workflows.
• Master’s degree in Healthcare Informatics, MBA, or related field is preferred.
• Experience in large, integrated delivery systems.
• Knowledge of ITIL processes, project management methodologies, and change management practices.

Responsibilities

• Lead, mentor, and manage a team of Epic analysts and application coordinators across one or more Epic modules.
• Serve as the primary liaison between IT, clinical, and operational leaders to align system functionality with organizational goals.
• Oversee day‑to‑day operations of Epic application support, ensuring timely resolution of incidents and requests.
• Manage and prioritize build requests, upgrades, optimization initiatives, and system enhancement projects.
• Ensure compliance with Epic best practices, organizational policies, and change control processes.
• Coordinate and support Epic upgrades, system maintenance, testing efforts, and go‑lives.
• Monitor application performance and proactively identify areas for improvement.
• Develop team goals, KPIs, and performance evaluations in alignment with IS strategic objectives.
• Collaborate with Epic representatives, third‑party vendors, and internal PMO on project deliverables.
• Manage application budget and resource allocation for the assigned Epic domain.
• Develops and maintains hiring standards and training/development programs that ensure that the IS department maintains a high level of technical skill and proficiency.
• Assist with design, planning, analysis, implementation, maintenance, and evaluation of computer applications.
• Functions as a change agent to help promote organization adoption of electronic medical record and workflow to optimize patient safety and experience.
• Contributes to the overall strategy and planning of the new and optimization of EMR and clinical solutions.
• Performs other duties as assigned.

Skills

Epic leadership

Team leadership

ITIL knowledge

Project management

Education

Bachelor’s degree in Information Systems, Healthcare Administration, Business, or related field

Job description

EPIC APPLICATION MANAGER-INFORMATION SYSTEMS

Union Hospital · Union Hospital Terre Haute

TERRE HAUTE , IN

Management and Professional

07 - FULLTIME , DAY , 8am-4:30pm

You belong at Union!

The Epic Application Manager plays a key role in providing the highest quality of patient care while the patient is in at Union Health. The Epic Application Manager is responsible for overseeing the design, build, implementation, and support of Epic applications across the organization. This leadership role ensures that Epic systems meet clinical and operational needs, comply with regulatory standards, and support strategic initiatives. The manager leads a team of analysts and coordinators and collaborates with clinical, revenue cycle, and IT stakeholders to ensure optimal system performance and user satisfaction.

Our IT department plays a pivotal role in implementing and maintaining technology solutions that optimize patient care and operational efficiency, offering an exciting opportunity for individuals passionate about driving innovation in healthcare and making a meaningful impact on the well‑being of patients and staff.

Join us as we provide compassionate service and high-quality care to the Wabash Valley Communities. We are committed to helping you find a role that recognizes your interests, expertise, and talent and helping you achieve your long-term career goals and aspirations. At Union, you’ll experience an inclusive environment in which you are empowered to be your best self every day.

In addition to competitive pay, Union co-workers enjoy:

• Part-time and Full-time schedules
• Comprehensive Benefits
• Paid Time Off starting day one.
• Tuition reimbursement up to $5,250 each year.
• Career Paths
• Success Sharing
• 403bRetirement Employer Match.
• Much More!

Be part of an organization that is dedicated to your work‑life balance, career, growth, and development. Union Health,U MatterandU Belong.

Essential Job Duties

• Lead, mentor, and manage a team of Epic analysts and application coordinators across one or more Epic modules.
• Serve as the primary liaison between IT, clinical, and operational leaders to align system functionality with organizational goals.
• Oversee day‑to‑day operations of Epic application support, ensuring timely resolution of incidents and requests.
• Manage and prioritize build requests, upgrades, optimization initiatives, and system enhancement projects.
• Ensure compliance with Epic best practices, organizational policies, and change control processes.
• Coordinate and support Epic upgrades, system maintenance, testing efforts, and go‑lives.
• Monitor application performance and proactively identify areas for improvement.
• Develop team goals, KPIs, and performance evaluations in alignment with IS strategic objectives.
• Collaborate with Epic representatives, third‑party vendors, and internal PMO on project deliverables.
• Manage application budget and resource allocation for the assigned Epic domain.
• Develops and maintains hiring standards and training/development programs that ensure that the IS department maintains a high level of technical skill and proficiency.
• Assist with design, planning, analysis, implementation, maintenance, and evaluation of computer applications.
• Functions as a change agent to help promote organization adoption of electronic medical record and workflow to optimize patient safety and experience.
• Contributes to the overall strategy and planning of the new and optimization of EMR and clinical solutions.
• Performs other duties as assigned.

Qualifications

• Bachelor’s degree in Information Systems, Healthcare Administration, Business, or related field.
• 5+ years of EMR Epic application experience, including at least 2 years in a team leadership or management role.
• Epic experience is preferred
• Current Epic certification in one or more applications (e.g., Epic Ambulatory, Epic Inpatient, Epic Resolute) or willing to obtain within 90 days.
• Proven leadership in Epic or other implementations, upgrades, or optimization efforts.
• Strong understanding of healthcare operations and workflows.
• Master’s degree in Healthcare Informatics, MBA, or related field is preferred.
• Experience in large, integrated delivery systems.
• Knowledge of ITIL processes, project management methodologies, and change management practices.

Please note that the salary information provided on the career site for this position opening may not necessarily reflect the accurate compensation associated with the role. We encourage candidates to inquire further and engage in direct communication with Union Health for comprehensive salary details.

As an EOE/AA employer, Union Hospital, Inc. will not discriminate in its employment practices due to an applicant’s age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status.